Freedom Heating & Air
I-35E, Lancaster, TX

Freedom Heating & Air Reviews

4.8 stars based on 171 reviews

Featured Comments:

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  Steve Galvan

  5.0

  I went in Facebook and looked at 6 heating and air company's I decide on Freedom Heating and Air the other 5 company's came out and just told me the amount it would cost gave little or not detail information. With Hector@freedom Explained in detail the whole process of installing a new system answered all my question very professional and knowledgeable of the Heating and air services. He did pressure me to buy a system I called him back and said to I am ready and the came in did the replacement of my system and his crew and him did a Awesome job replacing my air conditioning system great professional and fast it took one day I'm so happy to say that I will continue doing business with freedom heating and air For services on my air conditioning system maintenance. Thank You so much.

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  Lisa Garza

  5.0

  Freedom Heating and Air has been a godsend this summer. We have had struggling AC units in our home for several years. This year, we knew at least one needed to be replaced. We got quotes from several companies, but decided that Freedom gave us the best quality and warranty for the money. To start with, they came out and did a thorough analysis of our systems and gave a comprehensive report that detailed the issues, as well as quotes for repair or replacement. The service manager spent a long time patiently answering all of our questions and working with us so that we completely understood our options. Upon installation, the team came out and replaced both of our units in one day.They were very courteous and respectful. These guys worked non-stop and knew what they were doing. They were able to fix problems we didn't even know we had since the construction of our home. I cannot say enough about our positive experience with this company. Now I sit back and relax in my cool, comfortable home with quality air systems and the knowledge that if anything does go wrong, Freedom Heating & Air will be there if we need them.

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  Response from the owner

  Hi Liz! Thank you so very much for taking the time out of your day to leave us a review. It makes us very happy to receive comments such as yours. We are very glad to hear that we were able to help you. We work very hard to make sure you are happy with your unit, but also that you feel comfortable in any decision you make with our company. We really try to make sure you are aware of all your options and try to help you make the best decision for your HVAC needs. At Freedom Heating & Air, it is our mission to ensure that your unit provides you comfort. Thanks for taking the time to provide us feedback on the service you received! Be sure to keep us in mind for any and all future HVAC needs!

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  Clarence Edwards

  5.0

  The service provided by Francisco was second to none. Francisco was prompt, very knowledgeable, patient, & caring. We called Freedom Heating & Air at 12:00 pm and Francisco arrived on time with a positive attitude. Very great customer service. Freedom Heating & Air has gained a customer for life. We will recommend their service to our friends, family members, & co-workers.

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  Response from the owner

  Hi Clarence! We are so glad to hear that Frank was able to surpass your expectations and provide prompt and knowledgeable service. At Freedom Heating & Air, we work hard to ensure that our technicians have the training necessary to tackle any situation they might encounter. We greatly appreciate the trust you have placed in our company and our capability to perform at a level worthy of recommendation! Thank you and please continue to keep us in mind for any future heating & a/c service needs.

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