Franklin D Smith Heating & Air
Thurman, Stockbridge, GA

Franklin D Smith Heating & Air Reviews

4.9 stars based on 47 reviews

Featured Comments:

• E

  E J

  5.0

  Chip was amazing! My furnace went out couple days ago and wasn't blowing any heat, so I called Chip and he came out on the 8th. When he got up to my furnace he told me that whoever installed my furnace in my house installed it with the wrong capacitor which ultimately ended up burning out the fan motor which is why I was not getting any more heat and why It was making that loud buzzing noise every time I turned it on, so he informed me that my parts are under warranty and that he would go get them and change them out So he left and came back and did just that. Everything was installed and then at the end he found out that the limiter switch also got burned out, so he told me he would come back tomorrow (which is today), pick up the new limiter switch and i will have heat again. Not to mention he traveled a great distance yesterday and today to get all the parts. Very commendable and reliable person! And now my heat is back working, furnace good to go, and me and my dog don't have to sleep another night in the cold!

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  Response from the owner

  Thanks for the review, EJ. We're happy we could provide you with exemplary service and that you're no longer cold!

• B

  Brian Sires (DJSires)

  5.0

  Chip and Elroy were perfect! They helped identify a tricky problem and saved me tons of money by cleaning my unit and repairing the issue. I have cold AC now and much better airflow! We are extremely satisfied with their professionalism, punctuality, and knowledgeability. They are diligent workers and took the extra steps to make sure our AC unit works well for the years to come. 5+ stars. I would definitely use them again. Thank you Franklin D Smith!

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  Response from the owner

  Thank you sir glad we could help

• L

  Letticia Campbell

  5.0

  When I tell you Mr Franklin and his partner are absolutely the best they truly are! No only was he honest with pricing and very knowledgeable he explained every problem area to my understanding , he was also able to work with my home warranty company . Not only did he install a new Hvac system but also fixed every problem area he encountered including my thermostats. Will definitely recommend and will most surely be using his services again.

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  Response from the owner

  Thanks so much ms Campbell was a pleasure

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