Fox Family Heating and Air Conditioning
Sunrise, Rancho Cordova, CA

Fox Family Heating and Air Conditioning Reviews

5 stars based on 569 reviews

Featured Comments:

• K

  Kingsley M

  5.0

  My 1 year gas furnace stopped working in the beginning of December. Mark from Fox Family came over and diagnosed the issue immediately. He was very friendly and answered all my seemingly detailed questions without making me feel like I was bothering him. Fox family front staff Melissa was also very responsive via phone/text which is so appreciated when many contractors go MIA. Mark came back a few days later to fix the furnace and even installed a sediment trap that was SUPPOSED to be installed in the first place. Fox was willing to work with my warranty company as well to get the job done at the lowest cost to me. Now my 3 little boys and my wife get to spend winter in a cozy house again! Certainly appreciate having a family run business of this caliber close to me.

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  Response from the owner

  What a nice review to leave for us. I’m lucky to have this crew of technicians and administrative staff. I will make sure to let them see this review in our next team meeting!

• G

  Gary Dediego

  5.0

  Fox responded in less than 6 business hours after calling late in the afternoon the day before service. An email and text showed up after the call with the technicians name and when he was expected to service our not working heater. Collin called and said he would be able to come earlier that the time he was expected. Collin was very professional and courteous, and explained what he was working on after what he found to be the issue with our heater. The price quoted is what the price was, and the price was a fair price for the work performed. I will highly recommend Fox to family and friends. This was a 5 out of 5 star service for quality work performed.

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  Response from the owner

  Great. I'll let Colin know you were happy with him!

• D

  Dianne DiCarlo

  5.0

  I am very satisfied with the service I received from Fox Family Heating and Air Conditioning. My heating unit went out and they came promptly to my house and fixed my unit. Keith explained all they did, and I appreciate his expertise. I would highly recommend my family and friends doing business with them.

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