Fox Air and Heat Inc
221, Forney, TX

Fox Air and Heat Inc Reviews

5 stars based on 36 reviews

Featured Comments:

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  Larry Cearlock

  5.0

  Was having trouble with our Ecobee 3 lite thermostat settings for the Heat pump and Gas furnace to run proper, called and was walked through setting up proper settings and believe me it works fine since. I believe all small business need to have the quality of response Fox Air & Heat showed me. Thanks again Richard.

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  Response from the owner

  Larry, glad we could get you taken care of. We try to help as many people as we can and happy you found our YouTube video and called to schedule a remote diagnostic session and we were able to resolve the issue. Enjoy!!

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  Marcia Downing

  5.0

  Our AC went out around 11PM on Saturday night. I started making calls and sending out requests around 6:30AM Sunday morning. Richard was on of the few who responded quickly with upfront pricing. He was at my house at 9AM Sunday so my husband, toddler and I didn’t have to suffer through the heat of the day. What I appreciated most was how thoroughly he explained why my AC was not working, what needed to be fixed, and what the long term plan would be. My system is old, so it’s not a surprise that it’s giving up. He didn’t try to upsell us or push a new system on us, he just gave us the facts and helped us plan for the future. He’s going to write us a estimate so we have an idea what we need to save for. I was nervous about being taken advantage of, but Richard is the real deal. I would recommend him to anyone I know!

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  Response from the owner

  Thanks for the awesome review from Heartland TX!! Glad we could get you up and running fast!! We are happy to start working on a plan for your future upgrades also!! Enjoy that cool air!!

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  Matthew Downing

  5.0

  On Saturday night our AC went out, I called him Sunday morning, and within 2 hrs Richard was onsite diagnosing the issue. He told us what the cheapest option was, explained why he recommended some improvements, to help get more life from an old unit, and then drafted up an invoice for what he’d recommend we replace our system with. I like Richard’s approach to helping us. He explained the problem and what caused it, he then told us what he could do to fix the problem and improve our system to have it working optimally for as long as we can. And then he let is make the decision. He had the parts in stock and had the AC working before he left.

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  Response from the owner

  Thanks for such an awesome and sincere review!! We really appreciate being able to help our clients when they need us and try to get them up and running ASAP. We always try to work up multiple options tailored to each clients specific needs and budget. Enjoy that cool air!!

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