Forest City Heating & Air Conditioning
Broadway, Forest City, NC

Forest City Heating & Air Conditioning Reviews

4.4 stars based on 39 reviews

Featured Comments:

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  lbcake27

  5.0

  Beau came to install our heating and air. He was on time and very professional. Especially happy with him since we have had so many contractors not show up. When it came time to hook up our heating months later (as we are building new home),we called on a Monday and spoke to a man named Jim. My husband and I had the call on speaker phone in our truck and we BOTH heard Jim ask for my husband’s phone number and say that they would be out on Wednesday. We talked and agreed it would be a good day since Jim was going to call first. We spoke that I had physical therapy that day but it shouldn’t interfere with them coming.Wednesday came and it was getting late so my husband called. No one answered so he left a message to please return his call. 4:30 came and still no return call so I used my cell and called. Jim answered on the first ring. I asked if I could find out what time they would be there. VERY rudely he snapped that he told us Thursday. (No Mr. Jim you told us Wednesday because my husband and I BOTH heard it and scheduled our day accordingly) The next day Trey came and was just as professional as Beau. He also called us back asking about something that need addressed. Very pleased with both Beau and Trey. Jim however needs to learn to either take notes as to what he tells a customer or learn some people skills.

• T

  Tom Shadrick

  5.0

  Nothing more could be said other than they are true professionals in their industry. Other mechanical trades would be well served to stand up and take notice on how they conduct ourselves with the client and of course good work

• K

  Kathy Coutu

  5.0

  Very professional staff. Jason and Hudson very knowledgeable. Attic access is by living room. They put down drop cloth to protect my rug.

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