Fogg HVAC Inc
Smart, Raleigh, NC

Fogg HVAC Inc Reviews

4.3 stars based on 22 reviews

Featured Comments:

• M

  Michelle

  5.0

  We used Fogg HVAC to install a new AC unit and heating system in our home. Before we made our final decision, we called 6 different companies and Mr. Fogg was the first one to call us back and to schedule an appointment with us. He offered us many options to chose from that would fit within our budget and our needs. His team was quick and efficient with their work. Mr. Fogg also came by after the units were installed to check to make sure we were happy and to answer any questions we had. He also gave me a quick lesson on heating and air units. I really appreciate his time and consideration. I would HIGHLY recommend him for all your AC and heating needs!!!

• T

  Tywanna Abdul-Shakir

  1.0

  I really wish there was a way to give no stars, but Stanley gave bogus pricing information to my parents on fixing their unit. He quoted $700-$1000 for a valve that supposedly needed to be replaced. He sent two people initially to my parents house that barely looked at the unit and left without giving an estimate or what was wrong with the system. Another AC business came and looked at the unit and explained that the unit had to much Freon. The unit is now working after the additional Freon was drained and unit serviced. I want to thank you for your dishonesty and loosing a customer. I would never recommend your service to ANYONE!!!!!

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  Response from the owner

  It is unfortunate your heating system was not working properly. Fogg HVAC, INC pride ourselves in our customer service. We recommend systems to be properly maintained on a regular basis before the beginning of each winter and summer season to avoid costly repairs. Having a preventative maintenance check up is recommended for all systems whether they are new or old. We understand repairing major heating and ac systems can be expensive, therefore, we provide several financing options to assist with payment. Fogg HVAC, INC does not charge or bill when diagnosing your heating issues until they are resolved. We are committed and stand behind our work and would be glad to discuss this further with you. You can reach us at (919) 567-0653

• D

  Dona Braswell

  1.0

  Stanley Fogg installed a furnace in my elderly neighbors home two years ago. The circuit board and the igniter failed by the second winter. The technicians came out and replaced the parts yet understandably charged her for the service call. When she had it serviced this year (by a different company), the serviceman pointed out to her that the furnace was a 2005 unit. She wasn’t told that the unit was an old unit when it was installed.

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  Response from the owner

  Unfortunately, we do not discuss client matters with individuals who have not been directly affected. Fogg HVAC, INC. is committed and we stand behind our work. We will be glad to work with our customers to resolve any issues and can be contacted at (919) 567-0653.

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