Five Star Heating and Air LLC CAC1815374
Driftwood, Jacksonville, FL

Five Star Heating and Air LLC CAC1815374 Reviews

4.9 stars based on 54 reviews

Featured Comments:

• J

  Jennifer Burns

  5.0

  For years our home had humidity issues and no one could pinpoint the cause. We tried so many different HVAC companies, but most of them just wanted to sell us a new unit. Brandon from Five Star methodically went through our entire home with a tool to measure moisture and temperature and did a thorough check of our ducting, as well as took apart our indoor and outdoor units to check and clean everything. He made repairs and installed a UV light in our system as well. I'm not sure the extent of everything did, (though he did his best to explain--he said he tends to overexplain things) but for the first time in about 3 years, our home is not humid. I truly cannot say enough about how thorough and conscientious he is. He was especially considerate of our dogs and young children and respectful of our home. His pricing is also fair and he checked back in with us after his work was completed to make sure everything was working well the next day. He's the only person we'll ever call for our AC in the future.

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  Response from the owner

  Thank you so much for taking your time to review our company, Was trained by the best. My Dad, (A navy chief who retired after 20 years service) He trained me to be conscientious and showed me the proper way to go through a system. Always happy to help not replace a 3-5 year old system that someone installed improperly which caused more headaches. Thank you again for your review and for your business. always happy to help.

• M

  Michaela Bostwick

  5.0

  I was able to get an appointment after 24hrs of speaking with the technician. He took his time performing the diagnostic on my system and explained everything in detail. Very satisfied with the service provided. Highly recommended.

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  Response from the owner

  Thank you very much for your time and your review, And thank you for your business. Happy to help.

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  B K

  5.0

  I highly recommend this company. I was weary of hiring a big name company since being burned in the past, so I’m glad I did my research and found Brandon. He was punctual and thorough. Everything was explained to me very well. I feel like I got excellent service and will use them again in the future. Edit: Brandon came by today to perform an annual maintenance. He found many issues we were unaware of. Brandon makes sure you know what he finds and will explain what should be done. My hvac has never run better. Thanks! Edit: Another great experience with Brandon. We had an issue and Brandon came out first thing the next day. He found our issue and resolved it. He is very transparent and goes above and beyond to make sure he provides great service. I’m very happy to have someone I can trust.

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  Response from the owner

  Thank you for your business. Brandon and I are here to help with your Air conditioning needs. And thank you for reviewing our company.

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