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This page contains information about Firestone Complete Auto Care in 1st, Yakima, WA which locates in your area. You can discover contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Firestone Complete Auto Care in 1st, Yakima, WA | HVAC Near Me

Went to get my brake light switch fixed. I waited over 2 and half hrs. For a job that shouldn't take more then 10 min. Had to get just a switch. They charged me $144.00. Ridiculous. Way to spend for me.

We were passing through town on Sunday and found a screw in our tire. Other shops wouldn't touch it and these guys said no problem. They had us back on the road in 30 minutes. The shop was clean and staff was friendly. Highly recommend.

Killed battery, was marked fine then scribbled out to replace.  Even after we called the complaint line and they reached out to the store to resolve it the store said they didn't do anything electrical and refused to help stating that's what the alternator is for.  Waiting on a call back from area manager.  What's the most frustrating is they had to have jumped it to drive it outside as we immediately went to the car and it had to to be jumped to start it. Took double the quoted me time and they said it needed to be aligned direly but or paperwork says they check it and it was fine, so unsure which is wrong at this point.  The lady was nice but the guy that jumped our car was awful.  If it's a Sunday and you have no choice I guess just make sure your car works when you leave and plan on spending the day there.

Tory, we're sorry to hear that you had a poor experience and we want to ensure that your concerns are addressed appropriately. Please email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We appreciate your business with Firestone and we hope to hear you soon. ^Alexis

My car was traveling through Yakima going back to portland and our tire blew. We took it to this Firestone and a man named hunter got us in and out in no time! He was extremely helpful and friendly and I would definitely go back if I needed something while passing through Yakima. Ask for hunter when you go in, you won’t be disappointed.

Take your vehicle somewhere else. This is what our car looked like after Firestone was done "fixing it". Not only did they add parts and labor cost to the bill without calling me, Paul looked me in the eyes and had me pay as if nothing had happened to my car. My girlfriend and I then walked out to the car to discover the car had jacked up improperly by Effern causing the side skirt and front fender to be crushed which impedes the door from opening and closing properly. Also the camber of the front drivers side wheel, (same side as damage) was never fixed. As soon as I walked back in the store, Paul came over and started walking straight towards the damage without me even telling him where it was, which clearly means he knew about it but tried to hide it from us. Since the store has admitted they were at fault and offered to pay for the damage, but that was not enough after I paid $1,200 to have them molest our car and not resolve the oringal issue. A simple phone call letting me know about added parts/ labor and the damage to the vehicle would have been the kind of service you'd expect from a honest shop who takes pride in their work, but clearly they do neither. They also race the vehicles around the shop and show no respect for other people's stuff, if you do for some reason take your vehicle here, watch them like a hawk. I'd suggest Firestone to hire some more competent workers who take pride in what they do, Sergio had outstanding customer service,  which is the whole reason I brought our rig here, but the worker bees seem to just want to get the day over with rather than get the job done RIGHT.

Lied to me about repairs needed. Paperwork all checked off as ok stuff marked ok noted as need repair. Found seal was wetted by employees not leaking. New update some one here sliced the upper hose. Temp problems starting after a inspection. New Employees hired supposed to of fired the bad ones. Have not went back

Hello Moss, we are sorry to hear of this issue with repair recommendations and would like to offer our assistance. Please, send us an email to, socialcare@bfrc.com, with full details, your contact information, and your invoice number. You are a valued Firestone customer, and we look forward to your reply. ^Kristyn

I went in for a inspection and oil change. They didn't put one of my hubcaps on right and it fell off somewhere. I told them they and they  said they would replace it.The manager hasn't returned my calls. I let it go for a month seeing if they would make things right and haven't. So here is there one star!

Hello, Juvie. We're sorry to hear that you had an unsatisfactory experience at our store and we'd like to address this. Please email us at socialcare@bfrc.com with the complete details of your visit, the store, your invoice number, and the best contact number that you can be reached at. We value your business and thank you for choosing Firestone. ^ Mariah

Firestone was the best sevice I could get for new tires.. Fernando approached me with the best attitude and was able to guide me to the decisions of tires i needed.. only concern was waiting was a bit long but I appreciate the updates on my vehicle Fernando and Hunter are the guys to help you out

This seems to be a pretty decent shop. Staff is professional. Their quality of work is reliable. My only issue is they seem to be a bit understaffed; two days to get new tires and an alignment done was much longer than I expected. However, decent prices and reliable service will keep me coming back.

Super friendly, respectful and helpful staff. Clean clean clean wait space. They'll even point you in direction of good places to have outdoor coffee if you want to hike around downtown.

Firestone Complete Auto Care
1st, Yakima, WA

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Firestone Complete Auto Care Reviews

3.9 stars based on 236 reviews

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