Fire and Ice Mechanical
US-20, Chadron, NE

Fire and Ice Mechanical Reviews

4.9 stars based on 8 reviews

Featured Comments:

• D

  Drew Mullen

  5.0

  These guys are incredible. They've helped us out 3 different times & our experience has been that their only goal is to do a fantastic job, do it right the first time, and do it so well you never need to call them again. They employed a very simple fix to our furnace after another company told us we needed a new one - the furnace has run like a champ ever since. They hung out when they came to fix our water heater while my father-in-law ran to Alliance to get a part the guy didn't carry with him...and he didn't charge us a dime for the wait. Finally, when our water heater finally died completely, they explained what an expensive pain in the butt it was gonna be to have them come take it out, replace it & install the new one. So I asked if I could take it out & they encouraged me to do so & call if I ran into any trouble (I didn't). Then they told me exactly what water heater I needed to get to replace it & told me it'd save me several hundred to buy it myself (I did). Finally, they explained they could come install it, but since I hadn't had trouble getting it out, I could probly put it back in (I did, without issue). I've never run into a heating/cooling company that is so dedicated to saving their customers money and making sure they're satisfied & happy. We are Fire & Ice customers for life.

• R

  Riley Northrup

  5.0

  Came out the day after I called. Found problem, ordered parts, dealt with the warranty from the company and installed as soon as parts were delivered. Exactly the kind of experience you hope for.

• M

  Misty Hickstein

  5.0

  I really appreciate the professionalism and timeliness of the replacement of my heat pump. This company understands how to take care of their customers.