Fielding's Oil & Propane Co
Minot, Auburn, ME

Fielding's Oil & Propane Co Reviews

4.2 stars based on 96 reviews

Featured Comments:

• P

  Peter Langelier

  5.0

  I've used Fieldings for oil deliveries for a few years. Relationship has been good a delivery slip went missing once and I recieved the penalty for not paying on time. They waived the penalty on explaining I didn't know about the delivery.

• R

  RAELYNN CUNNINGHAM

  1.0

  I orded first time no proablem getting oil. the next day. This time around 747 time did'nt get it the next day, Now I have wait wait for the office to find way, Now we have go get at least 5 gallons to make it though, I call around 4 they would here today. I wish they had way let us know, Now I have worried all night if we out of oil. so I won;t sleep night, Just like know it di'nt show up tonight. so I hope they will show up first thing in the moring, Donl call awser serive because they don't anything or the main office, they should number on the slip so they can call us if there not going to show up. The lady she said they would be here today, not here yet.

• T

  Twanna R.

  1.0

  Wow, where to begin with this company. Let's start with the star. This star belongs solely with the techs and delivery folks, I have zero issues on this front. The poor rating is for the people in the office, which in my opinion, is the heart of the company. The woman in the office is the definition of coarse. I can only surmise that the customer service techniques being employed are due to lack of proper training. When faced with any type of confrontation with regards to their billing practices she states emphatically that they have over 100,000 customers and basically don't need our business. My husband calls back to see what we need to do in order to switch companies and the next day they send over a tech to lock our propane tanks. *shakes head* at the unadulterated pettiness of this action. The only objective at this crux is to leave this company with 99,999 customers, and the desire that they find it in their budget for legitimate training for the office staff.

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