Ferrell Fuel Co. Inc.
Philadelphia, Aberdeen, MD

Ferrell Fuel Co. Inc. Reviews

3.9 stars based on 27 reviews

Featured Comments:

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  Bev Wood

  5.0

  My parents were 30+ year auto-fill clients of another supplier. A couple of yrs ago that supplier allowed them to run out of oil midwinter. These things happen in business, but when I called them they were extremely rude and defensive about the error. Moreover, they would not bring any oil until the next day. At the time, my mother was over 80 yrs old and could not stay in a cold home. That drove me to call Ferrell Fuel. Ferrell brought an emergency small load of oil that day and returned soon after to top off the tank. I permanently switched the oil delivery service to Ferrell, and have not regretted that decision once. They are always on time, have very competitive pricing, and every staff member I encounter are always kind and thoughtful. My parents have both since passed on, but my mother always intended to write to Ferrell and express her thanks for their great service. On her behalf, and mine, thank you Ferrell Fuel.

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  Response from the owner

  We appreciate your business and your review! We strive to provide the best in class service in our industry.

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  Jaime Al-Saidi

  5.0

  I have used Ferrell for a few years now and always had good experiences. Today was the best experience yet. 7PM last night I realized I was almost empty and was fearful I wouldnt make it through the night but they were already closed. They opened at 7am this morning. I called at 6:55am, someone answered the phone, I told them how low I was, they said they would be out today. 7:25am, they showed up! They easily could have charged me an extra fee for coming out that quick, but they didnt. I happened to be outside when the delivery came and I thanked the driver for coming so quickly and he asked if I still had heat and which I did. I'm sure he would have ran in my basement and did whatever he would need to do to restart it if I had fully run out but luckily that wasnt necessary. They truly are a great company to work with. Thanks Ferrell Fuel!!!

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  Response from the owner

  Thank you for your business and we are glad we could help you out so quickly! We appreciate your business.

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  Scott Michel

  5.0

  We have been using Ferrell Fuel for almost 10 years now. They supply Gas, Diesel and Heating oil for our Landscape business in White Marsh. We are very satisfied with their professionalism and customer service. We also used Ferrell Fuel to install new heating and cooling systems for our shop and rental properties. The systems they chose are very efficient and are saving us lots of money. We were so impressed with the work they did that we had them install a propane tank and new furnace at my house in Jarrettsville. We are very happy with Ferrell Fuel and will continue to use them in the future.

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