Ferguson Plumbing Supply
Alameda, Pocatello, ID

Ferguson Plumbing Supply Reviews

4.2 stars based on 20 reviews

Featured Comments:

• S

  Samantha Jacobson

  1.0

  Asked for adhesive for a poly wall and the associate actually said Teflon tape. I walked out.

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  Response from the owner

  Thank you for sharing about your recent visit, Samantha. We always want our customers to leave with a positive shopping experience. Your feedback helps us to better our counters and we appreciate you letting us know this occurred. If there is anything we can do to improve your satisfaction at this time, please send me your contact information at [email protected] and I will be in touch ASAP.

• P

  Penny Cooper

  5.0

  Tera was very helpful in picking out and ordering bathroom faucets. The showroom has a wide variety of fixtures so you can get an idea of your choices.

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  Response from the owner

  Thank you for the positive review of our Pocatello Showroom, Penny. We are happy to hear that our team provided you with a great experience and that you enjoyed our wide variety of fixtures during your visit for your bathroom faucet needs. We look forward to seeing you next time.

• D

  Dana Denney

  1.0

  today was the probably the fourth or fifth time I've come into this place over the years and had either two or three attendants standing there and completely ignore me.Today two of the people behind the counter walked away from where I was standing, walked over to a customer that came in after me and, started a conversation about how they had heard a "rumor" of the customer being "a Mormon and how hilarious he thought it was" they continued laughing and gabbing completely averting eye contact with me until I finally walked out of the store. Now I totally get that some times things get hectic and busy but, if two separate employees have time to walk away from the counter to start up a casual non business related conversation, they have time to help a customer. I have used these guys for a few years and really only gotten decent service once that I can remember. The other times I have felt very unwelcomed so I will make sure not to come here again

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  Response from the owner

  Dana, thank you for sharing your experience. We strive to provide a positive experience for all our customers to include being greeted as well as providing excellent customer service. I would like the opportunity to discuss this with you further, please reach out to me directly, Gordon Cooper, Branch Manager – Pocatello at [email protected].

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