Ferguson Plumbing Supply
Monument, Baltimore, MD

Ferguson Plumbing Supply Reviews

4.1 stars based on 26 reviews

Featured Comments:

• A

  A Roberts

  3.0

  Wildly mediocre. Never have all the parts we need but friendly most of the time

  ---

  Response from the owner

  Thank you for sharing your experience. We always want a customer to leave with a positive shopping experience. Your feedback helps us to improve our showrooms/counters and we appreciate you letting us know this occurred. If there is anything we can do to improve your satisfaction at this time, please send your contact information to customer service and we will look into it ASAP.

• c

  chamkaur dhillon

  1.0

  Receiving department lady so rudely. Try to delivered two stacks. wait until next day morning she should not be rude to semi professional drivers least find some other options but not ....Not even giving any overnight parking. so bad never ever hauling anything for them in future...carefully professional Driver..

  ---

  Response from the owner

  Thank you for taking the time to tell us about your delivery experience with us, Chamkaur. We looked into this and it appears that the scheduled delivery for the shipment you were dropping off was for the following day. While we appreciate the early delivery, due to the volume of deliveries coming in every day, we must keep our teams and times tightly scheduled in order to run efficiently and maintain the highest quality safety standards. That holds equally true of allowing overnight parking in our lot, which we do not extend to any person or business. As you explained to our receiving team that you had a family event the following day, we do understand your frustration and hope that you do choose to work with us again in the future.

• T

  Thomas Frazier

  5.0

  Knowledgeable and friendly staff. Absolutely much less fuss than larger hardware stores for plumbing needs.

More reviews (2)