Ferguson HVAC Supply
Parkway, Egg Harbor Township, NJ

Ferguson HVAC Supply Reviews

2.3 stars based on 3 reviews

Featured Comments:

• B

  Beth Diefendorf

  1.0

  Called for a heater part. The guy heard a woman on the line and began to speak in plumingese. I’m not stupid Mr. I just wanted to know if you had the part I needed in stock. Obnoxious staff. I’ll never use them again.

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  Response from the owner

  Beth, thank you for providing us with your feedback regarding your recent call. We expect all our associates to provide helpful, friendly, and respectful service to all our customers. I would like the opportunity to make this right, please contact me at your earliest availability, Peter Thorburn, Branch Manager – [email protected]

• J

  John Harding

  1.0

  Refused to sell a part unless you are a contractor.

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  Response from the owner

  Hi John, customer safety is of utmost importance to us at Ferguson. When it comes to selling HVAC supplies, we have very strict rules, and this is for the safety of our customers as well as licensed HVAC technicians. The reason for this is that somebody could potentially cause serious harm to themselves or a future licensed technician if the HVAC equipment was improperly installed or mishandled. We appreciate your understanding, and if you'd like to discuss this more in depth please don't hesitate to reach out to the store at (609)-646-7245