Ferguson Bath, Kitchen & Lighting Gallery
Lovers, Bowling Green, KY
- Phone:
- +1 270-782-0484
- Address:
- 943 Lovers Ln, Bowling Green, KY 42103
- Hours:
- Monday9AM–4:30PM
- CLOSED
- Reviews
- Map
Services
Ferguson Bath, Kitchen & Lighting Gallery Reviews
4.3 stars based on 22 reviews
Featured Comments:
S
Sharla Martinez
5.0
Ferguson came through for my family when our water heater went out and our home warranty company refused to cover ther repair! Thank you so much for a new water heater! Choose Ferguson! Mr Rooter installed it quickly too!
Response from the owner
Thank you, Sharla, for the wonderful review. We love to hear that we were able to assist with your water heater needs from selection to installation, and we look forward to assisting with your future home needs.
S
Sandra Davis
5.0
First time in the store. Nice selection. Very helpful and friendly employees.
Response from the owner
Thank you for the positive review, Sandra. We are happy to hear that our team provided you with helpful and friendly service and that you enjoyed our nice selection of products. We hope to see you again soon.
L
Laura Blaine
1.0
We placed our order for 4 appliances and a tub on 9/9/20. 4 months later in early January, I called to check the status. I was told the refrigerator was in, the cooktop might be another 2-3 weeks, and they would request estimated time of arrival on the dishwasher, microwave/wall oven and bathtub. The majority of the time, phone calls are not returned so I email asking if the refrigerator could be delivered and any news on the ETA’s. No response. I call on 2/12/21 to tell them we are tired of the run around, not returning phone calls or emails and we would like our money back. The lady said she would leave a message for someone to call me back. No one returns my call. My husband went today 2/15/21 in person to ask for a refund. He was told that it would not be a fast process. Also, out of everyone we talked to, not one person offered an apology. We have ordered appliances elsewhere and knew when they would arrive online. As for our experience with the poor customer service from Ferguson, we will never do business there again.
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