Fergie's Plumbing & Heating
Union, Roswell, NM

Fergie's Plumbing & Heating Reviews

4.4 stars based on 22 reviews

Featured Comments:

• J

  Jose Villanueva

  1.0

  Started off great, only to be disappointed. I had a water heater recently installed and the technicians came out two days after the call and were great and got in installed a few days later. However we weren’t having hot water as long as we should so called to get them scheduled to come take a look and the lady on the phone said they would be there by end of day. I also had another issue with my outside air unit and asked for this to be looked at as well, but was told this would have to be a separate invoice as it would be a different technician. I told her I completely understood and asked when he could come out to which she replied “maybe tomorrow.” I told her that would be fine I’ll expect one tech today and one tomorrow, well 5 o’clock comes around and the techs are a no show and I had no call for an update. Next day I call and let them know a technician did not show if they could please send someone to which the same lady said “oh time got away, he will go this afternoon he just had an emergency call come in for a broken water line” again I was understanding and said I would wait for him by end of day. I asked about the other technician and she said “oh he has to install a unit at another home, it’ll have to be tomorrow.” We ended our call and by end of the day no one showed and STILL no call back from the business to let me know when a technician is or will be coming. Now we are in winter storm advisory with an outside unit that keeps freezing. Definitely do NOT recommend.

• M

  Mayra Herrera

  1.0

  Worse company ever kept my disabled parents waiting for about 6 weeks or more and the moment they show up they lie and say they have to get material and never come back. We recieve a call saying they need to decline the work after weeks of waiting they could have said that instead of giving us the damn run around especially my parents. Worse company in Roswell i do not recommend them at all.

• M

  Marcus Anthony

  5.0

  "Next time I'll call Delton's". LOL. He'll live to regret that one. But there's one in every crowd. I don't even consider other HVAC or plumbing companies. The character of the Ferguson family can't be matched by others in the business. That means you can trust them, and the quality of their work is always done to the highest standard.

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