Fahrenheit Mechanical Services Inc
Depot, Broad Brook, CT

Fahrenheit Mechanical Services Inc Reviews

3.5 stars based on 15 reviews

Featured Comments:

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  Taylor Curtis

  1.0

  We called Fahrenheit because of a gas smell in our basement. They sent a young technician out once, who determined it was a "venting issue," ordered the wrong part, came back tried to install said wrong part, then returned again with the correct part and installed it. All for over $1000. The gas smell never went away but the tech claimed there was absolutely no leak. We called CNG who came out immediately, said there was a gas leak in a valve creating a safety issue, and charged us $300 for a simple and quick fix. A total waste of $1,000 and potential risk to our family's safety thanks to the incompetency of the Fahrenheit technicians. Based on other reviews I don't know how they are still in business. AVOID.

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  Camron

  1.0

  this company came to repaire this old system and didn't really fix the leak and just added r22 to the system. few weeks later there was no cool air as i expected. For this they charged $1400. so i called and asked if they are going to check it out and they respond was "yes but we gonna charge you another $125 to tell you how old this system is. not only you damaged the environment by letting r22 leak to atmosphere, also this was a rip off since you knew that $1400 went to waste and could go toward a new system.

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  Carly Rogers

  1.0

  They called a few days ahead to make an appointment and so I took half a day off of work to be home for the appointment time window (4hours) well they never showed up. No call- no show. When I called, Sara the person who made the appointment was very unprofessional on the phone. She stated that she couldn't find the ticket for my request and then said she found it and they forgot to call to cancel because of the rain. She did not apologize or offer a solution. Will find another company.

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  Response from the owner

  Hi Carly. I am sorry to hear about your experience. A No-Show from our team is unacceptable. We understand that as we have grown, we faced growing pains. Specifically in regards to the increase in demand for our services. Over the last two years, we have improved our booking process, and focused on customer satisfaction as our #1 priority. This is something I stand by, to ensure every client experience is a 5/5.

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