Fahrenheit HVAC
Line, Elkins Park, PA

Fahrenheit HVAC Reviews

4.9 stars based on 43 reviews

Featured Comments:

• S

  Sears Singletary

  5.0

  Replaced a hot water boiler with all new and upgraded fittings. Worked fast, cleanly, professionally. Techs were friendly and courteous. Did all the work in one day. Best you could hire. I would recommend them for any HVAC repair.

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  Response from the owner

  Thank you for the 5 star review Sears!

• Z

  Zach Davidson

  4.0

  My technician was very prompt, very knowledgeable and took his time to explain things to me and figure out options. He didn’t wear a mask, which I didn’t ask him too but I was surprised because I think people should default to masking and then ask to not wear a mask when coming into your house. Let me emphasize he was very nice, but he is “old school” lives in the NorthEast. He was telling me a story of working another job (I’m White) he described the other client as “colored”….My neighbor is an older Black man, he had a good experience with the same technician and referred me, but just an FYI at minimum there are some vernacular issues there.

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  Response from the owner

  Thank you for your feedback Zach. We are happy to assist neighbors of ours who come from all different backgrounds. We understand the communication you received was not appropriate. Additionally, all of our technicians are required to wear a face covering when with customers. We are taking corrective actions with the technician who was initially out to your property to ensure that your concerns are addressed within our on-going sensitivity training and do not occur again. Our general manager will also be reaching our directly to address your concerns personally.

• M

  Marilyn A. Brown

  5.0

  Andrew, my service technician, was amiable, knowledgeable, professional, and patient as I peppered him with questions as to why my heat/furnace had gone out. He patiently answered my questions and sympathized with my frustration. When Andrew restored heat to the house and as the beautiful sound of heat rising through the vents again was heard, I asked Andrew how much for the service. His reply: No charge. When I asked why, he said he had done nothing. Besides being surprised I was most grateful for his honesty. If all of Fahrenheit’s technicians are as honest and caring as Andrew, you bet I will use them again and recommend them to my family and friends. Thank you, Andrew. And thank you Fahrenheit for responding to my desperate pleas for help as quickly as you did.

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  Response from the owner

  Thank you for the 5 star review Marilyn! Andrew is great and his customer service is second to none.

More reviews (7)