Extreme Heating and Cooling
Dike, Sioux Falls, SD

Extreme Heating and Cooling Reviews

4.1 stars based on 17 reviews

Featured Comments:

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  Carly Hinrickson

  5.0

  This company truly went above and beyond to get my new furnace and ac unit put in .. truly a big thank you to every guy that came out and helped. This company truly cares about there customers and the quality of there work. I will continue to go to them and will highly recommend this place to everyone I know for there heating and cooling needs. This company does a damn good job and all of you guys that work there should be very proud of yourselves. I am beyond pleased with your service .. signed one hell of a happy client 😊

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  Rena Serieux

  1.0

  I’ve had multiple issues with this company. My house was completed in the winter of 2018, and immediately I began having issues. First it was the heater in the winter. That finally was resolved although the back and forth and constant nagging that took was annoying. Next it was the air conditioning and leaking from the duct when it rains. My rental unit, also built in 2018 immediately had issues with the AC and has had issues every year since. There’s nothing so frustrating as having a brand new unit that you expect minimal problems with, only to have to call to repair the AC every summer, and worse yet to have to pay to repair something that has basically been malfunctioning from the start. They have never really acknowledged or owned up to the fact that my AC has been problematic. Once they even tried to tell my tenant that their furniture positioning was the problem (it was not). They fix it temporarily each year but I end up in the same boat yet again with a malfunctioning AC - now for the 3rd year running. Either they have no idea what’s wrong, or they do, but don’t want to admit why it’s causing problems (my fear is that I have a dud). I’m sure people have problems with other HVAC companies but I would not recommend this one at all.

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  Landon McCluskey

  1.0

  I wish I could give them a higher rating because I always give companies the benefit of the doubt when working with them for the first time. My A/C unit died on me and I called a few places to come out and give estimates. These guys were quick to answer the call and very friendly. I scheduled for sunshine to come to my house at 3pm the next day. I had to leave work early, but it would be worth it to get my A/C back up and running sooner. 3pm rolled around the next day and no one came. After 30 minutes, I called to make sure I hadn't got the time and day wrong. They confirmed that it was correct and the tech was running way behind. They offered to send someone whose right away, which was good, but with the travel time from their shop, it wouldn't work with my schedule. I rescheduled for the next day and that tech did show up. He said they'd send the estimate by the next day. It never showed up. It's now been a month and I don't expect it to show up. I got the ac fixed by someone else. If you're thinking I didn't give them a chance because I didn't send a reminder about the estimate after a few days, you're wrong. A company that doesn't show up to the appointment or even communicate they are over an hour behind, plus they don't send over the estimate is not one worth working with.

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