Extraordin-Air
Station, Louisville, KY

Extraordin-Air Reviews

2.6 stars based on 9 reviews

Featured Comments:

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  Jason Witt

  5.0

  I have used Mark and his company since 2013. I started using them through my home warranty and kept them after the home warranty expired. We have four systems and they vary in age. One system has been replaced completely, one was the outside unit, and the other was a furnace replacement. They are very professional and his wife is very pleasant when you call his office. They are a small company that is very busy but I would recommend them for all your heating and air needs.

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  Jamie Williams

  1.0

  Air went out. Called several times. Left a message. Finally got a call that they may be able to squeeze me in the next day, she would check and call me right back. No return call and they wouldn’t answer the phone when I called several times. I called Chadwell Comforts and they came right out and did an amazing job and were very professional. Don’t call this company. They are terrible. My home warranty company is removing them as a vendor now because of this experience.

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  jeremy byard

  1.0

  This company is horrible to deal with. I would not recommend them to anyone! They installed an a/c unit a year ago, it quick working a month after it was installed, drain wasn’t properly installed and lt leaked all over my basement, ruined a door I. The basement. Through the whole thing. I had to call them numerous times to just get a return phone call, went weeks without anyone coming to my house and a year later the same problem happened again. Their customer service is very lacking and the mother and daughter that work there were very rude! If you have to deal with this horrible company ask for Adam he is the only one that has any customer service skills. I have been waiting for 3 days for a call back that was supposed to take 30 mins for them to discuss a plan of action and call me back!

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