Express Air Conditioning & Heating Inc
Helen, Pensacola, FL

Express Air Conditioning & Heating Inc Reviews

4.8 stars based on 438 reviews

Featured Comments:

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  Linda Miller

  5.0

  Found Express Air Conditioning through reading my neighborhood website "Nextdoor. after my old AC decided to finally die on me. They seemed to be recommended by a lot of people. They sent someone out the very day I called, which is unusual, to check if it could be repaired. The tech took his time to really evaluate the compressor downstairs and the unit in the attic. He gave me options but due to the age of the thing & having to keep getting things fixed year after year, I ended up going with a new unit instead of a quick fix. Later Johnnie from Express came by to evaluate what size unit I'd need and explained different sizes and the cost and worked with me patiently. After he left, he came by later and loaned me a window unit since I had a few days to wait for my appointment so I wouldn't have to sit in my 85 degree house for 4 days. The day of installation, 2 techs came on time and worked efficiently and fast. I'd highly recommend Express because they really seemed to care and were very knowledgeable & got the job done right. Thanks Johnnie for working with me on the unit and pricing! Update 2/24/22:. I had to call Express Air because my air conditioning wouldn't kick on. Turns out it was a rodent that chewed through one of the wires in my attic but they came over the same day I called no problem. Such a professional company and they get the job done and they want to satisfy the customer. I would definitely recommend them.

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  Response from the owner

  Wow Linda... awesome review. Thank you! We appreciate the update!

• D

  Doug Ahern

  5.0

  Overall great experience from initial contact to installation and follow up. Set up an appointment with Sales Rep Johnny who presented 3 options that would satisfy my requirements. No pressure--he presented the costs for each option and timeline associated with installation. Hats off to the installation crew, John and Kerry, who were very professional and obviously very knowledgeable craftsman. They were very mindful of my property in taking care not to cause any damaged. I'd would highly recommend Express Air to anyone who's looking for a professional job and quality product at a fair price.

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  Response from the owner

  Awesome Review. Thank you for taking the time to sing our praises.

• S

  Scott H

  5.0

  Minh was awesome! He was on time, polite and knowledgeable. He fixed the issue in a timely manner and kept us updated on what he was finding and what we needed to do to fix it. Can’t recommend enough.

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  Response from the owner

  We appreciate Scott.

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