Excel Mechanical Contractors, LLC
Ring, Rosedale, MD
- Phone:
- +1 443-969-4875
- Website:
- https://www.excel-mechanical.com/
- Address:
- 6929 Golden Ring Rd, Rosedale, MD 21237
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
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Excel Mechanical Contractors, LLC Reviews
3.4 stars based on 5 reviews
Featured Comments:
L
Leah Garrett
5.0
This team ALWAYS comes through for us. ALWAYS. Their quality of work is exceptional, as is their communication and punctuality. Highly recommend these folks for commercial work!
T
Taniqua Jackson
1.0
Called and spoke to Shannon whom I believe to be the service manager for my restaurant. I was told that they would have a refrigeration tech at my location within 2 hours as the temperatures were increasing in the freezer. After 3 hours, continued to call for an eta and kept getting the run around. After 7 hours a "drunk" technician showed up. Needless to say we lost most of our product and had to get another company out.
Response from the owner
Taniqua, After doing some additional research, you appear to be from IFS as well. This comment was left on the same day as Dolores' false comment, you also have only left negative reviews for trade companies (4 in your history) that have given IFS negative reviews, and we have never done business with you. I thought this was an honest mistake, but apparently not. Excel Mechanical Contractors, LLC
D
Dolores Moretti
1.0
Worst company I have dealt with. Gives you one price on the phone and then submits a completely different invoice amount for payment. Do your research and do business with a reputable company.
Response from the owner
Dolores, I have attempted to ignore this comment, as I did not want to give credence to what is clearly retaliation for our negative comment towards your company "Innovative Facility Solutions," however our customers have continued to bring this to my attention, as they are shocked that this could be written about us. I can no longer ignore this. It is very clear that you only made this comment after our negative comment was posted, indicating to others to be aware that IFS does not pay their vendors (which your Google review page has nearly 50 reviews confirming). You left a very similar review (the only 2 you ever left from this account) for another company in our area after they gave IFS a near identical review as ours, and even indicate that they worked on the Walmart Account (which proves you are with IFS). Honestly, IFS should be ashamed of itself for not only preying on good companies, and essentially stealing from them, but then also hurting honest company's reputations by leaving false reviews. Lastly, now that IFS (your company) has been removed from the account, we are back to doing the work you had originally contracted us to do. We continue to receive excellent feedback, more territory, and share. Ultimately, doing the right thing and focusing on being a good partner for the long-run is better than focusing on immediate benefit. I hope IFS learns this lesson one day. Excel Mechanical Contractors, LLC