Evergreen Home Heating and Energy
Kenyon, Seattle, WA

Evergreen Home Heating and Energy Reviews

4.8 stars based on 442 reviews

Featured Comments:

• K

  Kent Edwards

  5.0

  The service we received from EHH&E for maintenance or a cleaning on our furnace was always prompt, courteous, and reasonably priced. When we decided to have AC installed naturally we went with Evergreen. During our research stage, Scott patiently answered all of our questions no matter how many times we may have asked them, he was very knowledgeable, and he was quick to respond when we left a message. The installation went very smoothly. James provided heaters for the time period we would be without heat. He always wore a mask which I appreciated and he took his shoes off when he came into the house. He gave a thorough explanation of how the unit works and operating instructions. And, the area was left clean after the work was done.

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  Response from the owner

  Hi Kent, thank you for the review, and thank you for your business! Please let us know if you need anything else from us.

• J

  JOHN MALONEY

  5.0

  Alec came early to estimate a gas furnace upgrade replacement. I couldn't have asked for a better person. He carefully explained all of my options and details needed to install a much needed efficiency upgrade to 96%. He was completely knowledgeable about most of the possible products in the marketplace. We subsequently have been communicating over details that i want to change. He answers me immediately with the many options possible. I have 1 more estimate to view and am ready to make a commitment. Victoria in the office is the best person I've dealt with in decades. Her assistance has been fabulous. Give her a raise.

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  Response from the owner

  Hi John, thank you for choosing Evergreen, and thank you for the review! Please let us know if we can help in any other way.

• R

  Ryan Reilly

  5.0

  We appreciate Evergreen. We have had nothing but positive experiences. We had a cancellation on a previously scheduled tune up on our heater system and rescheduling was not a problem. Evergreen called us regarding a customer cancellation and was able to get us an appointment sooner. Most of our experience with Evergreen has been through their tech Jesse. He is fantastic. He defines professionalism, is warm, nonjudgmental, and has a splendid sense of humor. He is highly detail orientated and it’s obvious he cares about the work he does. He explains everything well, walks you through the process, and never upsells or engages in high pressure sales. We love the fact that it has been Jesse each time with our service as opposed to a random dude each time. I think that is one solid and tangible piece of evidence that Evergreen has class and cares about their customers. Many places preach customer service this customer service that, customer service is at the forefront of everything we do, blah blah blah. With Evergreen (and specifically Jesse) we have found that to be true. Which is increasingly rare. So with that we hope Jesse gets the multiple raises he deserves, and will continue to call and refer folks to Evergreen for heating needs.

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  Response from the owner

  Hi Ryan, thanks so much for your review! We're glad Jesse has been able to provide you with a great experience. We also love having Jesse on our team!

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