Evans Heating & Air Inc
Lick, Chatham, IL

Evans Heating & Air Inc Reviews

4 stars based on 2 reviews

Featured Comments:

• W

  Will Lappin

  5.0

  Evans was contacted by my home warranty company after the first place was a two time no call no show. Evans was at my home on time, exactly. The technician even had to call me to cause I wasn't there yet. He performed a thorough evaluation of my system. I could not be happier and I will use them when I replace my system.

• A

  ABNOnline Registration

  3.0

  The front desk/reception staff are extremely rude and exhibit poor customer service. We had an appt scheduled for 11am on a Wednesday. Tuesday evening we were asked to move our appt up to 9am where we would be the first appt of the day. We agreed and arranged our work schedules accordingly. By 10:30am on Wednesday, they had still not shown up. I called the office and was told that it was out of their control and they went on a service call prior to our house. I asked why I was told that we would be first. I was curtly told that I don't know how an office works. I then asked if she had called my husband or I to notify us that they would be late. Of course, that answer was no. Poor customer service from a rude front desk staff. The actual technicians did a great job, but my opinion of this organization is soured because of the receptionists.