Empire Technical HVAC Inc
Cedar, Long Pond, PA

Empire Technical HVAC Inc Reviews

5 stars based on 8 reviews

Featured Comments:

• C

  C Hir

  5.0

  My Central Air wasnt working, so I went on Google and did a quick search for a local HVAC certified Tech. Mack was at the top of the list. I called left a message and he got back to me quickly. I explained to Mack what the issue was, he was up front about costs, etc. and we set up an appointment the next day. When he arrived he was ready to diagnose the repairs, from the symptoms he knew right away where to check first. As he worked he explained what he was doing and why. He is very transparent. He had the part in stock in the truck ready to go. The repair was made and the system thoroughly tested. While he was there he also volunteered to take a quick look at the heat as well since fall/winter is upon us. He gave the systems a clean bill of health and tips on what to keep an eye on and what maintenance I could do as well. His pricing is fair, and I'm sure there are cheaper guys out there but they typically just throw parts at things until something works. Mack is true technician and has a wealth of knowledge and it shows. Your paying not only for Mack's service and parts but his knowledge. Well worth it and he has a customer for life!

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  Response from the owner

  Thank you and safe holidays

• M

  Matthew Portnoy

  5.0

  I was desperate to get service on my Ductless Split System and just got crusted paying for no results. I Googled Mack and spoke to him for five minutes realizing this is my guy. He came on a Saturday when I could meet him from New York. He was waiting in our driveway ready to rumble and true to his word found the “issues” caused by the installer, gave me a reasonable quote and told me “by the time you finish breakfast and run you errands I will have you up and running”...or don’t pay me. I swear all six units were smoking hot and his guaranty was enough for me. If you are in doubt of your contractor give Empire a shot. Mack is the owner and he and his son are the best of people. Cheers

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  Response from the owner

  Thank you for allowing me to be of service and for your generous review

• M

  Mack

  5.0

  My wife and I are thrilled we met Mack from Empire Tech. He was informative, affordable and honest. He walked us thru the repair process patiently and painlessly for much less than quoted by our oil delivery company. Much thanks!

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  Response from the owner

  Thank you for allowing us to be of service. It is a pleasure.

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