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Empire Mechanical Services LLC Reviews
1 stars based on 5 reviews
Featured Comments:
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Ryan Freilino
1.0
I recommend you avoid this company at all costs. I was connected with Empire through my home warranty company, AHS. Our furnace stopped working, and they sent someone out to take a look. They apparently lied to us about submitting the paperwork to get this taken care of, and then avoided our calls and wouldn't respond to our voicemails. I had explained when they were here that I needed to get this resolved quickly since I have two kids under five, and it was the winter in Western PA with temperatures around 10 degrees. Their behavior was negligent.
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Lauren Williams
1.0
This was the company scheduled through my home warranty. I called them about a week ago during normal business hours, left a voicemail, but never received a call back. Called again today and was unable to leave a voicemail because the mailbox was full.
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Tira Wallace
1.0
Terrible experiences with them being contracted through my home warranty service. Every time I had an appointment scheduled, I was told the tech or his girlfriend were sick and in the hospital. Then when they did show up for the work, they claimed more work needed to be done and never came back. The gas company came out after they left and tested it out because I still smelled gas, and they said if they did the work, the issue was not fixed, but also that the extra work they claimed they needed to do, was absolutely not true. I can't get them to call me back! Its been months at this point.
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