Efficient Heating and Cooling
Heights, Lebanon, TN

Efficient Heating and Cooling Reviews

3.5 stars based on 24 reviews

Featured Comments:

• R

  Roman White

  1.0

  Two months ago, Efficient Heating and Cooling installed a new AC Unit in my home, and it soon after flooded my upstairs. Although they came out and corrected the issues with the install to prevent further water damage, my upstairs was ruined. Drywall. Ceilings. Electrical. Insulation. Flooring. Thousands of dollars in damage. They put me in contact with their insurance company, and a mitigation team should have been sent out immediately, but they did nothing, and Efficient Heating and Cooling were no help. Over a week later, the insurance company finally sent an appraiser to my home after I had been running fans 24/7 to TRY and prevent more damage, and their insurance company refused to replace most of the damage. They said it wasn’t very wet...over a week later...and after MONTHS of back and forth they said they would give a little and clean my carpets, but it just “wasn’t that wet.” I sent the insurance company photos of water literally pouring out of my ceiling and Efficient Heating and Cooling also had NUMEROUS photos taken on the day, but they WOULD NOT correct all the damage. Now, over two months later, my upstairs is still DANGEROUS. The insurance appraiser himself even said the ceilings could cave in and to be careful. I am continuing to fight and will until my upstairs is repaired, but DO NOT use this company. “Insured and Bonded” means nothing if they aren’t going to take care of customers when they destroy their homes. THEY HAVE DONE NOTHING to make sure this was taken care of. BEWARE.

• J

  Joseph Counter

  1.0

  Took a half of day of vacation to get my unit cleaned and they didn’t show up or call I called the office on the following Friday twice but no answer Very disappointed

• J

  Joyce Abram

  5.0

  This is one of the most professional organizations I have ever dealt with. I have been in the construction trades for over 40 years and am a woman. Most companies are very condescending asking if my husband needs to be involved. I have never been made to feel as if I couldn’t comprehend the work about to happen. From Kelly, to Caleb, Danny and David, and most importantly their owner, Jeff, I would recommend this company and have on many occasions to anyone needing HVAC work. Their pricing was more than fair, their ability to procure a unit for me in two days with our tough corona virus times, was incredible. Their responsiveness to my “dead” unit was greatly appreciated and their kindness is something I won’t forget. I look forward to my future dealings with them. This is one of the few organizations where they actually do have a “Christian” attitude. Thanks to all of them for the hard work and dedication. P.s. I am not their mother!!!!

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