Edwards Heating and Air Conditioning, LLC
Market, Kernersville, NC

Edwards Heating and Air Conditioning, LLC Reviews

4.6 stars based on 54 reviews

Featured Comments:

• S

  S Southern

  5.0

  Our oil furnace went out last year and we hired Edwards to install a heat pump. We've been on a service contract with them. We did have a few hiccups in the beginning in that the heat pump is in the crawl space under our house and there is moisture, and we've never owned a heat pump before. Edwards has been amazing. They didn't give up on us. Working with them and following their advice on things we needed to do helped make sure the heat pump runs right. Whenever we've had an issue, they have always promptly responded. They have just been amazing. It's been a year now and we are very happy customers. We highly recommend using Edwards for your heating and air.

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  Response from the owner

  Thanks S! We're so glad we could not only get you up and running, but running with a new, efficient system that will serve you well for years to come. Thanks for the great review and recommendation.

• B

  B. Kay Arsenault

  5.0

  From my first call to Edwards Heating and Air, everyone was very knowledgeable and responsive to my needs. My igniter switch went out on my gas furnace, John was professional and efficient with replacing it on the spot. Courtney was aure to get me on the schedule right away, and Faith called to let me know that John was on his way in advance. Fast, friendly, efficient service. I've used Edwards in the past, they also installed a brand new Rheem AC unitband duct work for me as well in 2017 and was pleased with their service back then as well. These are my "go to" HVAC experts! Thanks everyone for fast, friendly service!

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  Response from the owner

  Thanks Kay! Wow, there's a whole lot of good stuff in your review! Thank you so much for the kind words and for the opportunity to take care of you over the years.

• D

  Dan Wyke

  5.0

  If you need the job done right, call Edwards. We have used this company in two different homes and they always do an excellent job. We bought a house and moved in last November. We started experiencing issues with the HVAC in January and had extremely high power bills. The techs from Edwards diagnosed our issue accurately, and expediently replaced the leaking evaporator coil within two days. They didn’t try to sell us on replacing our aging R-22 system and did everything they could to keep us running for the foreseeable future until we can afford to replace. They also diagnosed the thermostat wiring and discovered a short that was causing the backup electric heat to turn on all the time, which was the cause of our high power bill. Lastly, they took the time to inspect our ductwork, seal a leak, and adjust our dampers to even out the airflow through the house. The big companies with all the advertising may get it done, but I always prefer the local small business that employs honest and knowledgeable technicians and prices their work fairly. I highly recommend Edwards!

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  Response from the owner

  Thanks Dan! We always pay attention to the little details because so often that's where the biggest challenges and results come from. We're glad we've been able to help on more than one occasions, and we really appreciate your continued business, your detailed review, and your great recommendation.

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