Eastside Heating & Air Conditioning
106th, Brighton, CO

Eastside Heating & Air Conditioning Reviews

3.6 stars based on 38 reviews

Featured Comments:

• V

  Vince D’Angelo

  1.0

  Recent moved into a newly built home. Builder had Eastside come out to repair some duct work on our recently installed range hood. They scratched our $3500 built-in stainless steel cooktop in over 20 places, some scratches are 3-4 inches long. (Maybe from their vacuum or tools?!). Always prided myself in keeping our cooktop looking pristine and within an hour in a half of these guys doing some basic duct work they managed to make it look like it’s 5 years old. Called and they basically told me it’s the builders problem, even though they are the proximate cause of the cosmetic damage to our appliance. Make sure they actually cover your appliances if they’re doing work. Completely unacceptable.

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  Response from the owner

  Sorry, we did not damage your hood, we have contacted KB customer service on your behalf.

• B

  Beth Tupta

  1.0

  I requested an ac repair early in the summer and used Eastside based on soonest available. As a result, I did not have ac for almost the whole summer due to their incompetency. Initially, they cleaned out the furnace because it was dirty, and this fixed it for less than a week. They were able to come back a week later and noted the other person missed a whole section because they didn’t actually take the furnace apart. This was cleaned out, however, again, the air stopped working 2 weeks later. They came back a few more times and were unable to figure out what the problem was. This spanned over a couple months. I kept having them come back, because I did not want to have to pay another company for diagnostics all over again, plus everybody was booked 3 weeks out. Shame on me! I eventually was able to find the company that installed the ac and turns out it was under warranty. They came and were able to diagnose low refrigerant with a leak immediately!!! Simple problem. They also told me the fan part Eastside ended up replacing after their 4th visit was under warranty. When I spoke with the manager from Eastside, he said they don’t work with Amana, so I still had to pay… what?!? That’s a lie, and I don’t even believe the fan was actually not working. Despite me discussing with management that they misdiagnosed the problem time and time again, and that I should not have to pay for a service that did not fix the issue, he was adamant I had to pay. 550 dollars for no ac all summer. That’s ridiculous!! I’m ashamed of my own stupidity that I kept having Eastside come back. If you want your ac fixed by a competent and trustworthy company, DO NOT use Eastside!

• J

  John Holton

  5.0

  My home was built in 2013 and Eastside was the company that installed the HVAC system. This is how I became aware of them. I had them come out today for a cleaning. Raul was the service technician and he was excellent. He was professional, knowledgeable and courteous. Prior to starting the job, I appreciated him walking me through what the service included, and showing me the parts after they had been cleaned. Though, I don’t have that much to compare it to, I believe the pricing was reasonable as well I hope I don’t need them to come out again anytime soon, but if I do, they’ll be the call.

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