blanton-heating-ac-59f3575e

Blanton Heating & AC

united-refrigeration-inc-10280815

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Usually not busy

Usually not too busy

Usually a little busy

Usually as busy as it gets

United Refrigeration Inc

comfort-control-heating-cooling-0a826bd7

Comfort Control heating&cooling

daniel-company-57441de4

Daniel Company

This page contains information about Eastern Air Flow of Kentucky LLC in Hatfield, Prestonsburg, KY which locates proximate to you. You can get information about info of the hvac repairing service like opening hours, addresses, phone numbers.

Eastern Air Flow of Kentucky LLC in Hatfield, Prestonsburg, KY | HVAC Near Me

This company installed a walk-in cooler for a us a year ago. I called last Friday because it is not cooling and was told the earliest anyone can come is Monday. Nobody showed up to fix it. I have been told everyday that someone will be coming in a few hours. They still didn’t show up today. They called a few minutes ago to tell me it will now be tomorrow before anyone can get here… heard that before. I will be contacting the better business bureau!

Air conditioning at my parents  house went haywire and was acting up! Called them up and they came in a jiffy… whipped it right back into shape now she’s blowing cooler then the other side of the pillow. Dawson was a hell of a mechanic and seemed to know everything about heating and cooling… had him in for some scones and tea after the job was complete… 10/10 would recommend.

Keep on replying with false statements and I will keep them coming. All you got to do is walk through and make it right. I will not stop until it's finished. Oh by the way the loan isn't the issue they are being paid they just want to know why you took everything out and made me fund the loan before you completed the job... Sounds Shady.

We have photos to document the completed job. Please stop making false statements and trying to get out of your loan. Thanks and have a great day.

I can’t say enough about how good my experience was with Eastern Air Flow of Kentucky.  From the quick response time working on my old unit when it was failing, to the ease of having the new unit installed. I feel I got a great price on a unit that my wife and I were both happy with.  And I do shop around for everything. Also, they went above and beyond on the installation.  The guys didn’t mind me hanging around and asking questions and even seemed to enjoy talking to me.  Fast and friendly service. I would definitely recommend them to anyone.

I had a unit installed in a new construction home by eastern air flow and was very pleased with the service. I received quotes from several different companies and eastern air flow got the job. The installer Russell is a super nice guy and did quality work.

Eastern Airflow came to my house on 6/20/18 to see about installing two new units and fixing some other issues. My husband and I were very impressed with this company at first. They told us that this would a quick job. They said they would be back out the following week and installation would only take one day. So, on 6/28/18 my husband took off work to accommodate their schedule. They told us they would be there at 1:00. They arrive on time to get started. They were there several hours. They didn't get finished, but we understood and were happy with the work that was accomplished. We had no AC all summer, so we were happy to at least have the upstairs AC working. We understand that this is hard work and may take some time, so we were okay with it taking another day. They schedule to come back on 6/30/18. My husband takes some time off work to accommodate them once again, and they still don't get the job done and don't bring all the equipment they need. So, they told us they would be out again in a couple days. A couple days turned into about a week and they show back up on 7/5/18. My husband accommodates their schedule once again. This time they are several hours late and they still don't get finished and they don't bring all of the necessary equipment again. Finally, on 7/12/17 they come out for what we are told will be the final time and everything will be finished after we let the boss know that we are not happy with this taking almost a month to complete and my husband taking off work several times to accommodate their schedule. However, they forgot one thermostat and also another part that goes in the units. On 7/13/18, two new guys who hadn't been to our home before came and were 1.5 hours late. I met them at my garage and they got out of their van and asked me what I need them to do....... They didn't bring anything to finish the job. Obviously, there is bad miscommunication going on between the boss and employees. We notified the boss through messages and calls, and did not receive a response from him. Their office secretary finally answered our call and said they would be at our house on 7/17/18 at 9 am, so my husband took off work that morning. They never showed up so my husband called around 10 am and they said they would not be able to come out until the following day.. I would not recommend this company to anyone. It has been awful working with them.

A lot of the delays with your installation involve working late evenings for only an hour or two to complete the installation so you wouldn't have to miss work. Please email us at comfort@easternairflow.com and let us know how your new systems are working. Thank you.

Justin was very quick about getting me a new unit put it! He sent two of his crew members Seth and Russell and they were very professional and did a really clean job. Would highly recommended him and his crew to anyone

No problem with the install,  but they will not show up when suppose too and fix the problem with our unit.  This is the third day of saying they will be here and again a no show!  It’s beyond ridiculous! And will not answer our phone calls!   Literally told us they were on they way on Thursday, never showed, we called and the lady told us she lied and would not be there! Who does that!

This Company done an amazing job on my HVAC unit installation. I would highly recommend them. They got me financed and installed my new system in no time at all! Highly recommend!

Would give them no stars if I could. Paid them to install a new unit. They said it would be done in one week. The first time they came to the house the two technicians sat in their truck all day. Then they were scheduled to come back 6 more times that I had to take days off work for and they never showed or called and said they weren’t coming. A one week install turn into 3 and a half months. Then they didn’t run the drain correctly and didn’t put a cap on the gas unit vent so the fan quit working. I had to have another company come fix it. They we’re also paid to take away my old unit and the base it sat on, it is still sitting in my yard. They haven’t been back since April of 2018.

It’s funny you say you don’t have records of any service at my address. I didn’t put my address on here. You also said the same thing on my review of you with the BBB but I supplied the information to them as well. I have called, emailed and texted my salesman multiple time and have gotten no responses so what is different now?

Well let’s add to this saga. The owner Justin called me and setup a time to come look at the issues with my unit and finish the job his employees didn’t.  He set a day and time then didn’t show or call. This keeps getting worse.

We have no record of providing any service at your address. Please email us at easternairflowky@gmail.com or call us toll free (844) 422-5711 to provide us with more information.

Eastern Air Flow of Kentucky LLC
Hatfield, Prestonsburg, KY

Services

Eastern Air Flow of Kentucky LLC Reviews

3.8 stars based on 63 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Prestonsburg