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This page contains information about DYNASTY Heating & Cooling in Loretta, Avon, IN which locates in your neighborhood. You can discover detailed info of the hvac repairing service like opening hours, addresses, phone numbers.

DYNASTY Heating & Cooling in Loretta, Avon, IN | HVAC Near Me

My air conditioner was not working very well ! We had Jesse come check it out and it was running ice cold within an hour ! Dynasty knows what they're doing, very knowledgeable ! We didn't go through a home warranty company so I can only imagine the issues people have would be with their warranty company. We had no issues and everything is running great !! Thanks :)

Thank you! Glad to be of service!! If only the people with warranty companies would understand how that process works! We try to explain it to them….

Another company said I needed to replace my furnace and air conditioner.  Not this company, they repaired it same day and it has been working fine the past two years.  Thanks Dynasty Heating and Cooling!  You will be my first and only call next time!

Thank you and glad to be of service!! Call any time!!

Jesse was very knowledgeable and professional. He knew exactly what was wrong with my entire hvac system within minutes of working on it and fixed the problem immediately. I would 10/10 recommend him to anyone I know needing help in this area. He was very personable and had everything needed to make the fixes on hand.

Our AC went out, and Jesse, I believe his name was, said he was the owner, was at my house within the hour. Replaced our compressor for a lot less than what I was being quoted. They have found themselves a new permanent customer.

Thank you very much and thank you for the opportunity!

Jesse and Jon rock. They installed a new furnace and ac unit for me today. On time, price was great and they were professional. They had everything installed and blowing cold in under 4 hours. Everything was cleaned up and put by the curb where it was promptly picked up by their clean up professionals about an hour after they left. These reviews about Jesse cannot be about the guy I met, it has be to about the home warranties people are sold. I was sold one and was screwed over. Luckily that’s how I came into a great company like dynasty. I explained everything to him and he advised me of what to do and what to buy. Guy knows his stuff.

Thank you Will! Glad to be of assistance!!

Very unprofessional.  Doesn't pay it's employees for their work performed.   Does very poor work.   Undependable lacks skills needed to complete work.   Over promises and way under delivers.   Very untrustworthy.   Scammer
Jesse Parsley the owner is a joke has very limited knowledge. Check the reviews a lot of them have the last name Parsley.   Hmmm wonder why that would be?

If you’re home warranty company sends this company out, demand another service provider. It is a scam. This company will come out and perform a “repair”, collect your deductible and never return. They are either negligent, fraudulent or both.

My story: 2-10 sent Dynasty out for my AC not working in our new house in 95+ degree heat. After a few text messages Dynasty finally came out and diagnosed our problem. They replaced a 24v transformer and furnace fuse, claiming they were faulty. The problem with this is that Dynasty left their trash and “faulty” parts inside my furnace. With those parts, I was able to prove with another HVAC repair company that the parts that were replace were not faulty. Dynasty collected their $100 from me for the “repair” and was gone. I was told it was an electrical problem and I need to have an electrician rewire my furnace. I had an electrician inspect my system and was given a clean bill of health on our electrical system. As expected, the furnace continued to malfunction. At this point it was getting fishy so I called my own HVAC repair company to diagnose the problem. My HVAC repair company discovered the parts that were replace inappropriately and determined, rather quickly, that the blower motor was bad. I then requested that the home warranty company send a technician out to replace the blower motor based on the diagnosis I provided. They dispatched Dynasty again. After several days in 90+ degree heat with no AC, and no response from Dynasty I finally complained to 2-10 and they promised Dynasty would be out. Dynasty made an appointment, I confirmed I would be home, and they never showed up. Again called the warranty company and complained. By this time it has been 2 weeks with no AC and a 1 year old toddler in 90+ degree heat. At this point I was fed up and called my realtor who sold the house and the warranty with the home. They were able to get Dynasty to finally show up and replace my blower motor. I had AC!!!! But the story isn’t over. Come winter time, turn on the heat and our furnace is again not working. It would overheat within about 10 minutes of heat running. That’s not a problem until it is single digits and you need heat to keep the house warm. As expected once the temp got in to the single digits for more than a few hours the furnace couldn’t keep the house warm and would run until it over heated continuously. Called the warranty company again. This time I was smart enough to NOT allow Dynasty to be dispatched to my house again and requested I provide my own repair. This company I called found that Dynasty had installed a “rescue” motor in my furnace that was too small. My furnace called for a 1 HP motor and Dynasty had installed a ½ HP motor. So when the heat turned on, the blower couldn’t deliver enough air to the heat exchanger and it overheated. My company replaced the blower motor with the correct OEM 1 HP motor and after a full year of battling this issue  I finally have a fully functioning furnace. If the repair had been diagnosed and completed the right way the first time I wouldn’t have had to go through this mess. Long story short, beware of this company.

We’re sorry you experienced this issue, but as you will see reading our reviews, we never have issues outside of situations involving warranty companies. Your situation evolved and existed because of your warranty company and not because of us. We can only do what they authorize us to do. Everything from scheduling to part installation or repair is done through them. Your complaint is with your warranty company, not with us. Also, it would be “your” home warranty company, not “you’re.”
Your inability to grasp common grammar solidifies why you have so much trouble understanding how a warranty company works.

Where to start? On multiple occasions, they’ve either no-call no-showed appointments, or showed up whenever they want without setting up a time with us. Every time, they’re rude and unprofessional when we’ve tried to address this, always blaming the home warranty company, never taking responsibility. When they finally do show up, the work is shoddy and incomplete, and invariably ends with them being called back a few weeks later to redo it. There’s a reason your home warranty is requiring you to work with them. They’re cheap, unprofessional, and do the absolute bare minimum.

We apologize for any inconvenience you may have experienced during your process with your home warranty company. As we explained to you over the phone multiple times we are hired by your warranty company to do work, not by you. Therefore, we can only do what they allow us to do and agree to pay us to do. We have no control over what they approve and deny. Sometimes multiple trips are required because the warranty company will not allow us to repair everything we recommend at once. As far as scheduling goes with warranty companies, that is done mostly through your warranty company. If there was an appointment set and the appointment was changed or moved it was not our decision to do so. Those decisions are made by the warranty company. I do apologize for any inconvenience you experienced but can assure you those inconveniences were out of our control. We try to explain the warranty process to every warranty customer and most of the time people understand we have no control. Perhaps we could have done a better job of explaining the warranty process to you and we will definitely work on that more in the future! Thank you for the review and please know, we did all we could but are restricted by the warranty company.

The company was called out by my home warranty company to service my A/C unit. When I believe Jeff/ Jess arrived my daughter was at the home and I spoke with him over the phone. I asked him if once he was done with the current issue if he could install a google thermostat that I had purchased? He said yes it would be $100. I said ok can you place the thermostat you are removing into my attic area. He said yes. I paid him a total of $175 which was the fee from my warranty company and what he was charging to install the thermostat. My husband and I left to go on vacation the next morning. My daughter called me while on vacation and said the house still had not cooled off. When I spoke to my daughter she stated that all he had done was changed the thermostat and not addressed the problem he was called out for. So, I then tried calling his cell phone to see if he would come back out. No answer. I then went back on my home warranty site and put in a duplicate request because the problem had not been resolved. He comes back out and now tells me that I have a different issue and wanted to charge me another $75 because he coded it as my thermostat was messed up. I advised him that I was not going to pay again after the issue was never fixed. Needless to say my air was so called “fixed now” that he came back the second time.
He called the warranty company and I called them as well. I was advised that they would waive the fee and we could move on. The next day I start receiving threatening phone calls from him stating that he was going to give me until the end of the week to pay the $75 or he was going to file for a lien on my house or he was going to come take the parts off my house.
I had to call the warranty company again to advise that I was being threatened and also get my husband involved because he was trying to take advantage of me being a female.
Needless to say the warranty company said that he had no business contacting me and should have let them handle it and they were going to put in a complaint about his professionalism and the threats.
This company is trash!!!!

Ma’am, this is a blatant lie and we have reported it to Google. We never demand money on warranty company work. The warranty company does. It’s not our decision. The original call was just to install a thermostat. You had more than one and none of them were in good condition. One wasn’t even hooked up at all. You had multiple issues all at one time and we did not have authorization from your warranty company to do them all at once, as we stated to you over the phone. I’m sorry you didn’t contact the warranty company because that’s where your complaint belongs. We can only do what the warranty company authorizes us to do.

Jesse is fabulous.  Installed a AC unit for us and did a wonderful job.  Would highly recommend him.  I agree with what someone else said about the bad reviews.  They must be about their warranty company, not Jesse.  They were on time, professional and very knowledgeable.  Will certainly call them again!

DYNASTY Heating & Cooling
Loretta, Avon, IN

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DYNASTY Heating & Cooling Reviews

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