Ductworks Heating & Air Conditioning
Gorham, St Louis Park, MN

Ductworks Heating & Air Conditioning Reviews

4.7 stars based on 72 reviews

Featured Comments:

• L

  Linda & Steve

  5.0

  This is the second home we have owned that we had Ductworks install Mitsubishi mini split in and both times we have been very pleased with the whole process. From the first phone call, the estimate process to the installation everyone we delt with were professional and kept us informed of what to expect. We would highly recommend them.

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  Response from the owner

  Thank you, Linda &! Glad we could provide a great service!

• D

  Drew Gardner

  5.0

  Dave was my manager, he was awesome! He was the best company to work with building a house! Creative ideas and solutions if there were tricky things. Joe did an awesome job installing our system! He got it all into a little tiny mechanical room. I hope to work with them again! Would recommend to everyone

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  Response from the owner

  We're so happy to hear you enjoyed your experience with us, Drew. Thank you for taking time out of your day to share your feedback. We appreciate it!

• T

  Terri Policy

  5.0

  We moved to a new home and discovered that our dual-zone forced air A/C left the lower level 5-10 degrees colder than the upper level, even with all lower level grates closed, the lower zone thermostat (an ancient one) did nothing at all, and one of the zone motor controllers emitted a constant buzzing sound. We contacted the company who had installed the furnace many years ago and were able to schedule a service call a few days out. Their technician showed up on time, was very personable, and immediately suggested that the buzzing zone controller motor was a potential fire hazard and he would make sure to remove it before he left. He then further inspected the system and determined that the motor for the lower zone wasn't properly closing the zone. He promised to send me an estimate the next business day for the proposed work. That fire hazard zone motor controller? After he'd spent about an hour diagnosing what he thought was the real problem told us the buzzing controller wasn't a fire hazard and we could continue to use the system. What the heck?!? After a couple of phone calls from the HVAC company to us to first, indicate why the estimate was being delayed and second, to get my email address to send the estimate to, I never heard from them. I called a couple of other HVAC companies in my area and Ductworks Heating & Air Conditioning was able to get a technician to my home in two days -- which happened to be the Saturday of a holiday weekend! The technician showed up on time and after only a few minutes, discovered that the dampers on the ducts leading to the upper level of my home were closed and the damper lever on the lower level ducts was stuck. He opened the upper level damper and loosened the stuck lever. He also noted that the lower level zone wasn't closing all the way. He gave us a couple of options and, in the end we chose to simply remove the dual zones and the ancient zone control system and go with one zone. He then replaced our thermostat with a basic digital one, taking the thermostats with the mercury switches to properly dispose of them. He did all this work within the 2-hour service call window and all under $600. No waiting for an estimate. No scaring us about the zone motor controller that was buzzing and warm. Just prompt, polite, professional, experienced service. And he explained everything he was doing as he did it. I will use Ductworks Heating & Air Conditioning for all of my HVAC needs from now on.

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  Response from the owner

  Thank you, Terri! Glad we could provide a great service!

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