Duct-Man Mechanical Air Conditioning and Heating
Grove, Eustis, FL

Duct-Man Mechanical Air Conditioning and Heating Reviews

4.5 stars based on 119 reviews

Featured Comments:

• J

  James Scott

  3.0

  Had a mini split put in. The employees worked hard but the inside installation wasn't pleasing to the eye. Had two bathroom vents put in and was not told we needed an electrician to hook them up

• J

  Justin Sumner

  5.0

  Rick was great very knowledgeable In explaining the concerns he found and what he was going to do to remedy the concern and what steps to take next. Rick came on time and was even a few minutes early I would like to say thank you for coming so quick and late in the evening to get my home cool. I say give Rick a raise he is hard working and efficient and a valuable member of your team. Thank you again

• J

  Jordan Roland

  1.0

  I called last week to get a quote for a new air conditioning unit. I was making appointments with a few companies to compare brands and pricing as this was a large purchase, however; when I called this business they did not want to send someone out to give me a quote. I explained I would be happy to pay for their time but I wanted them to see my current unit and quote me a new one. I was told just send them the other companies quotes and they would beat the price. I did not find this to be professional. I do not recommend using this business. They only care about being the cheapest. I went with another local business who was not my cheapest quote and was very impressed with their quality and attitude. Don’t waste your time calling this “business”.

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  Response from the owner

  Hi Jordan, We apologize for that, there’s nothing worse than not getting the respect that you deserve from our company. Has we have known about this situation a little sooner, we would of reacted quickly. It’s good and sucks being the popular company around here! We are a small company that tries to do what we can with saving our customers money and finding out the best solution for their problems. We do not charge for estimates on replacements of unit. Please let me know the name of one of the girls in the office that said this, I think we definitely have a problem. We would love to be known as the most affordable air conditioning company on the block, but thats not the case. We believe that we can give you options that will be the “best bang for the buck” for your application. Thank you for giving us a glimpse of chance at the beginning and thinking about us. It definitely was unfortunate that we were not able to help you. I take full responsibility as the owner! Quan

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