Drum Heating & Cooling Inc
D, Battle Creek, MI

Drum Heating & Cooling Inc Reviews

2.3 stars based on 6 reviews

Featured Comments:

• m

  mike bradstreet

  1.0

  My Grandmothers furnace went out last night. She contacted her land lord and Drum heating and cooling arrived this morning, no masks. When she offered them a mask, the commented they had one "in the truck". They proceeded to enter HER home, maskless, while she wore a mask. She is now worried about the possibility of covid-19 exposure in her own home. Her sanctuary. She has spent the last 11 months at home, leaving rarely for essentials and medical appointments only. She has been isolated because she is concerned and intelligent enough to follow the science, however this has not been easy on her. I am FURIOUS. How dare they be so disrespectful?! I don't care what their personal opinions are, if someone asks you to wear a mask in THEIR home you wear the mask! I can guarantee they will never be asked to provide a service for my family ever again and I truly hope their business is hurt by their disrespectful and dangerous decisions.

• T

  Tracy Bradstreet

  1.0

  My MIL's furnace went out last night. She contacted her land lord and Drum heating and cooling arrived this morning, sans masks. When she offered them a mask, the commented they had one "in the truck". They proceeded to enter HER home, maskless, while she wore a mask. She is now worried about the possibility of covid-19 exposure in her own home. Her sanctuary. She has spent the last 11 months at home, leaving rarely for essentials and medical appointments only. She has been isolated because she is concerned and intelligent enough to follow the science, however this has not been easy on her. I am FURIOUS. How dare they be so disrespectful?! I don't care what their personal opinions are, if someone asks you to wear a mask in THEIR home you wear the mask! I can guarantee they will never be asked to provide a service for my family ever again and I truly hope their business is hurt by their disrespectful and dangerous decisions. Please share as I truly don't want anyone else to be exposed like this.

• J

  Joe Huepenbecker

  5.0

  A great family owned company that cares about the happiness of their customers. They do great work and very reasonable prices. Dan Loew the owner believes in taking care of his customers.