Dragon Air Services LLC
Tradition, Plano, TX

Dragon Air Services LLC Reviews

5 stars based on 217 reviews

Featured Comments:

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  Terry Chen

  5.0

  I had Dragon Air replace a 29 year old 4 ton system at my house. Although the quote was not the cheapest (actually it was on the pricier end), Dragan was willing to work with my limited budget and I could tell the company values maintaining their relationship with existing customers. The install process was very quick (they actually had two install crews instead of one) and was completed within 5 hours. The crew laid down tarp across the floors and stairs prior to beginning work and also vacuumed and swept the floors upon completion of the work. Upon conclusion of the install, Braden scheduled a follow-up appointment to evaluate the install once more in case there were any issues. Per Braden's recommendations, an additional return was installed. This cut down on system noise and also improved air circulation in my living area. Dampers were also added to allow for adjustment of flow to different areas. I like that Dragon Air posts photos of their previous work online; I think it shows pride in their work product. Based on what I observed from the install at my house, I believe the workmanship appears to be good. Overall an excellent experience. Only noteworthy request I would have is that the install crew would also wear a face covering when entering the home.

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  Response from the owner

  Hi Terry! Thank you so much for the kind words about Braden and about our company. We’re happy to have earned your business and glad to hear the details of your experience. We definitely take pride in our work and our loyal customers, so we thank you for noticing! We sincerely appreciate all of your feedback.

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  DJ Garcia

  5.0

  I highly recommend Dragon Air Services. Dragan and his team are very professional and show great attention to detail. Dragan was able to rebuild my entire HVAC system and found the root cause of a dust issue as a result of a bad return vent in my attic. He was able to design the system so the rooms in my house that didn't have good air flow (heating and cooling) are now balanced with the rest of the home. They care about their customers and have a great installation team. They take care of the permits, provided great options on financing, and cleaned up everything when they were done.

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  Response from the owner

  Hi DJ! Thank you for your feedback! We appreciate your kind words and great review.

• C

  Carolina Goutsou

  5.0

  Where my HWA contractor failed miserably, Dragon Air Services rose to the challenge starting with responding immediately to my emergency request and showing up early on a Saturday morning to assess the situation with my HVAC suddenly blowing continuous cold air. They were fast and efficient. Granted, the problem could not be fixed on the same day, but they explained the reasons why and my fears of shelling out thousands of dollars were allayed. They came back Monday afternoon and finished the job speedily, efficiently, and professionally. I'd hire them again in a heartbeat. I also should probably get rid of my useless home warranty.

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  Response from the owner

  Hi Carolina! Thank you for sharing your experience! We’re glad to have been able to take care of your issue quickly and that we have earned your trust.

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