DR HVAC Services
Creek, Cedar Park, TX

DR HVAC Services Reviews

4.8 stars based on 51 reviews

Featured Comments:

• O

  Old Stick Ranch

  1.0

  Dr HVAC has been out to TheRanch several times., where we do short term rentals with 3 l dwellings on 7 acres. that are listed on both Airbnb and VRBO. On Nov 8th I called because the blower has stopped working. The person taking the calls told me she would put me on the schedule for Thursday Nov 11th at 8:30am. Thursday arrives and it’s now 9:30am and nobody has called or arrived. I call in and the person answering the phone said “our Comcast went down earlier this week and messed up todays schedule. She kept me on the phone for almost 10 minutes whilst she hemmed and hawed about not understanding why I was no longer on the schedule. She then says I will have someone out to you later this afternoon. I let her know I had 15 guests that would be arriving at 4pm and I needed to get this taken care of ASAP, plus I had been waiting on Sr HVAC since that Monday. She then told me that Richard, one of the two owners was going to have to call me. He does so about 10 min later and said to me you are not on the schedule, you are going to need to call another company. I asked if I had done something wrong and let him know the urgency since I had guests arriving at 4pm. He had no response at all to that

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  Response from the owner

  We are so sorry to hear that your experience with us was less than perfect. We are always trying to grow and improve, and your feedback is an important part of that process.

• J

  Jeremy Kessler

  5.0

  I first called Dr HVAC when my ac was out everyone said 1-2 days. David and Richard came out and fixed my unit. They were at the house until about 11:00pm and cooled us down. This was in the beginning of their business years ago. As they have grown their business they still offer the same quality and professional service that I have grown to trust. Not many businesses around with their integrity. I tell them the three most important people in my life Dr HVAC, my well guy and my cardiologist.

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  Response from the owner

  Jeremy, we appreciate the compliment!

• E

  Eric Bui

  5.0

  Richard is totally awesome. Has fixed a couple of AC issues for me over the years and also takes care of my HVAC maintenance for me. A really honest guy who does a great job. He’s also super friendly and courteous. Cannot recommend him enough.

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  Response from the owner

  Thank you for the kind feedback, E!

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