Dr. Ductless Heating & Cooling
11th, Los Angeles, CA

Dr. Ductless Heating & Cooling Reviews

4.8 stars based on 32 reviews

Featured Comments:

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  Tammy Woods Jones

  5.0

  Today I met with Laura. She was prompt, extremely personable, and overall explained everything so in-depth I felt more than comfortable choosing Dr. Ductless for my services. The ethics and morals she displayed while providing me honest information, honest quotes, and her honest opinion made me extremely confident that I was picking the best company for the job. This was not my first estimate, however, due to her expertise and knowledge and thorough review of all my best options I booked my installation appointment the same day as my estimate. Laura is amazing, I am so pleased she will be at my residence the day of installation with her workers and I’m very thankful I found them. Thank you Laura and Dr. Ductless for having such amazing employees. Also I spoke with Joesph Suregnor over the phone with questions prior to Laura coming out to my appointment, he was such a pleasure, a sweetheart, and a super cool guy, as well as very professional!

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  Response from the owner

  Tammy, thank you so much for the kind words. I will pass this on to Joe and Laura. We appreciate you taking the time to leave feedback. We are so lucky to have Laura and Joe they are awesome! We look forward to installing your job.-Matthew owner

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  Nicholas D

  5.0

  We were in a bind on a 109° Day and had no expectations of a A/C company showing up the same day, however Matt was there within a few hours. He was extremely knowledgeable and professional when It came to everything related to heating and air, and even wore “booties” on his feet without my wife having to ask. Matt came up with a brilliant solution to the problem we’re experiencing, since our house temperatures vary’s by 30° between the upstairs and downstairs. They ended up putting in the units he suggested and we could not be more pleased by the quality and price of his work. This company deserves more stars than I was able to give.

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  Response from the owner

  Nicholas, it is our pleasure to help you and your wife out on a 109-degree day! Matt and the entire team are super happy to hear our work cooled down your house, and both the quality and price met your expectations! No matter how hot it is, Dr. Ductless will do everything we can to ensure you have a comfortable home! Thank you so much for leaving this review!

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  Christopher Demas

  5.0

  We were able to strategize with Matt and ended up installing a Mitsubishi central AC system in our 900 sq/ft. condo. The team at Dr. Ductless was on time, courteous, friendly and most importantly they performed a great service. We would recommend them to anyone looking for their help. 10/10

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  Response from the owner

  Thank you for the review Chris. I know this was a big purchase, we coordinated the electrical with Green Power, and installed your new Mitsubishi Variable speed system installed in a day. We also were able to take advantage of the Socal Edison Rebates and the 0% financing from Mitsubishi. The whole scenario was perfect. I am so happy that you and your wife will enjoy this system. I appreciate your business and you having faith in my design. Also we did this job during Covid-19 and everyone was safe and efficient. Thanks again Chris Matt Alba

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