Don Weimer Heating & Air Conditioning
Wehrle, Clarence, NY
- Phone:
- +1 716-759-6711
- Address:
- 9710 Wehrle Dr, Clarence, NY 14031
- Hours:
- SundayClosed
- CLOSED
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Don Weimer Heating & Air Conditioning Reviews
4.6 stars based on 20 reviews
Featured Comments:
c
christopher russo
5.0
Two words to describe Don STRAIGHT SHOOTER!!! I needed repair on my steam boiler; the prognosis was not good with my untrained eye--rusted out pipe coming from boiler(see pics) I called Don and got call back same day. He came out following day to assess the situation. He sat down my wife and I, describing the situation and advised a new boiler my be needed because rust maybe too widespread and he wouldn't be able to remove without it breaking off, but he will do his best to replace the pipe. He worked his magic and the repair was made. I could have been looking at a whole new heating system and thousands of dollars later, but he did the repair for a fraction of the cost. He could have sold us on a costly new heating upgrade, but this was not the case. Don does great work; i appreciate his honesty and professionalism. I would definitely give Don a call for any other heating issues!!!!
K
Kevin Tevens
1.0
Person who takes their calls is extremely rude and condescending. Had a CO concern due to two alarms going off in separate rooms, needed someone as soon as able to check on furnace etc. Called first thing in morning but no answer, did not leave voicemail. They called back 10mins later and before asking what I called about proceeded to give a lecture on how I was rude for not leaving a voicemail. Explained my situation and was chastised again for not immediately explaining fire dept came out as well. Never have done business with them and never will.
Response from the owner
We will always please all which our past reviews state, Callers should always leave a message which this caller did not, All callers should be upfront and inform us of all services provided by others, this caller did not, It was 3 degrees this morning and this caller wanted services today and we said we could do that, when the weather is this cold we are bombarded with service callers that want same day services! We cant always be friendly as we would like, We take our business seriously and do expect callers to be a little understanding, If our attidude disturbs someone we cant help that
J
John Crassidis
5.0
There are good people, great people, fantastic people, out-of-this world people...and then there is Don Weimer and his crew!!! Did an outstanding job, came out the same day to check out are problem, fixed it promptly, and called the next day to make sure everything was ok. Five stars isn't enough!!!!
Response from the owner
Thankyou John!
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