Dolan Oil Service, Inc.
Haven, York Haven, PA

Dolan Oil Service, Inc. Reviews

3.6 stars based on 22 reviews

Featured Comments:

• G

  Greg Crone

  1.0

  Extremely poor customer relations. Would not service my furnace even though I had purchased oil and later propane from them for over 30 years because I had not recently bought propane from them. They did not care that I had no heat on a 20 degree day. Please consider other providers such as Heller or Shipley before purchasing from Dolan

• K

  Katlyn Spangler

  5.0

  Dolan's has been our propane provider and we have used them to service our HVAC system for the past 5 years. Although we request propane delivery well in advance of needing it, they always deliver within 48 hours. Recently, we requested a service call and although it wasn't urgent, they still came same day. We have been very pleased with their service.

• L

  Lindsay Baugher

  1.0

  I never leave a bad review, but this one needs to be said! Horrible customer service!! My fiancé and I bought a house two years ago that had Dolan's service from a previous owner. (Along with every home on my street!). The previous owner had not paid a bill when he moved out. Dolan then called my neighbor, yes NEIGHBOR, asking permission to remove my tank...Imagine my surprise seeing someone removing my tank without my permission!! Thank God we did not use propane as our main heat source! I then called them and had been treated extremely poorly last year. Dolan left all of our lines out and basically just ripped their tank off. My yard was destroyed! So this year, my entire house has been updated and we decided we would go with propane, we would give Dolan another chance since they service my entire road. I wanted to speak with someone about my previous experience so we could move forward, I was cut off mid sentence, placed on hold, then told they were not doing any tank deliveries for months. Yet, my friend just recently had a new tank delivered. Within 5 minutes, Shipley Energy now has us all set up with a better price, fast delivery, and kind customer service. My friend will be calling in this week to cancel delivery and is going with Shipley as well. Shop around folks!

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