HVAC

Dodrill Comfort & Energy Solutions
Mountain, Charleston, WV

4.4

(242)Check map

Phone:
+1 304-212-2004

Website:
https://www.dodrillheating.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Charleston

Address:
420 A, Old Goff Mountain Rd, Charleston, WV 25313

Hours:
SundayClosed
CLOSED

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Dodrill Comfort & Energy Solutions Reviews

4.4 stars based on 242 reviews

Featured Comments:

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Teri Powers
5.0

I chose Dodrill to remove and replace my existing heat/AC unit because of their positive reviews and because they offer the strongest guarantee I could find locally. I could not have asked for a better experience - everything went smoothly from beginning to end - the team that did the work also installed some new ducts and vents as well as cleaned and sanitized the existing ones that didn't need replacement and sealed off my crawl space. Everything performs great and looks professionally done, and the team worked clean, never leaving any kind of mess on site. I felt comfortable having this team in my home working while I had to be at my own job, which in and of itself is very important to me. Zero regrets , I will rely on Dodrill for periodic maintenance and repairs moving forward. What a breath of fresh air!
Response from the owner
Teri, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
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Rachel F.
5.0

This was our first time using Dodrill and they did excellent work! They were prompt and professional. We had them encapsulate and waterproof our crawl space which had standing water. It is SO much cleaner and they sealed everything, we could actually store stuff down there now if we wanted to! If you need crawl space repair, I highly recommend them!
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Ryan Artest
2.0

The secretary I spoke with on the phone was pleasant and have no hard feelings towards her, but this may be one of the strangest businesses and maybe most difficult transactions I’ve ever attempted. In 2021, we should be able to do things remotely. I have a credit card, have proof I own the home, and have someone there to let the men in to do their estimates and work. I was likely going to get $5-10,000 worth of work completed, but she told me I couldn’t have a family member allow the workers in to do the estimate. I work out of town and have always scheduled maintenance work just fine. Now all of a sudden this can’t be done with this business. It’s 2021! Get with the times. They lost a lot of work because of their weird “policies”.
Response from the owner
Ryan, Dodrill does require homeowners to be present when giving an estimate but there are circumstances like yours we could have made different arrangements for. I apologize and will discuss it further with our team.