Dixon Heating Cooling
Madison, Granite City, IL

Dixon Heating Cooling Reviews

4 stars based on 57 reviews

Featured Comments:

• E

  Eddie Casares

  3.0

  replaced my condensor for my South Roxana house and bypassed the fuse pull box for the condensor. Major no no. Called for service and never called back or serviced it so I hired someone else.

• A

  Adam Wetstein

  1.0

  Spent $1350 to have a water heater installed only for it to fail a year later. I called them for service, they dont carry parts... I got the parts myself, they wont come out to service it. They always tell you they will call you back, and then they never do.

• J

  Jesse Hanson

  1.0

  We waited three months for a refurbished furnace to be installed. The owner of the company dropped off a used furnace but did not connect it or start it up. Four different employees at my office logged more than 25 calls to Dixon, trying to get someone to finish the project or refund our deposit. Meanwhile the rental property sat empty waiting on a furnace. We finally had to give up and have another company install a new furnace. I requested that Dixon return our deposit of $605. Once I did that, Mr. Dixon entered our property without informing us (trespassing), and found that we had installed a new unit. He then told his secretary to keep our money. Not worth the time we have already invested to continue to pursue the matter. But we are leaving this review so that others may be warned...

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