Dixon Heating & AC Co Inc
Neuse, New Bern, NC

Dixon Heating & AC Co Inc Reviews

4.8 stars based on 129 reviews

Featured Comments:

• K

  Katherine Barthol

  5.0

  We got 3 quotes from local companies for a new furnace & zone system. Dixon had the best price and Noah was professional and seemed honest/ straightforward/ not “salesy.” The office was always quick & professional in their communications. Kerry & John did a great job with the install. They were very polite and efficient, and explained things as needed. Our new system is working perfectly. Thanks Dixon team!

• T

  Toni D

  5.0

  100 stars!! The crew was impressive. I was on emergency heat for a couple months and new something was wrong with my system on its last leg. Dixon knew my urgency and prioritized me and my new system was installed in less than 2 weeks. Dixon went above and beyond with all they did and more on the new install of my HVAC packaged system and new trunkline in my crawl space. They also increased the intake vent with no major construction so I had more airflow. They came in a few hundred under a competitor who was not replacing the trunkline and indicated major construction to increase intake vent. Both quoted same Trane system. I could not be happier with service, Noah and Sina kept me up to date with info, answeing all my questions and concerns...and day of install team was on time. Dixon made me feel like I mattered to them. And not just another job. The crew are well skilled and professional. Thank you all SOOOO much for getting me back in service with heat.

• W

  Wrenn Combs

  5.0

  Dixon installed a new HVAC unit for me last year (2020). I have found them to be professional, responsive, and incredibly courteous. When I had an issue with my air conditioner they fit me into their busy schedule and had the issue resolved within hours. Having worked with Dixon for a year, I feel I am part of their family and they take care of family incredibly well. Highly recommend!

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