Dickerson Heating & Air, LLC
Springs, Powder Springs, GA

Dickerson Heating & Air, LLC Reviews

4.9 stars based on 344 reviews

Featured Comments:

• J

  Joe Turlington

  5.0

  From the sales to the install it was a very smooth and quick endeavor. The product is excellent and the service was great. From the time the salesman came out till I had a new Heating and Air conditioner along with New Ducts and wrapping of the ducts was about a week. The installers, Thomas and David, were very professional and easy to work with. I would definitely recommend this company.

• J

  John Hogan

  5.0

  Highly recommend. They came out and gave an estimate for a new system, had a few options to choose from, were able to install only a few days later. Installation was quicker than expected. They even came back to install a new thermostat at my request, and replaced a part that was apparently bad from stock, no extra charge. Great job.

• J

  J G

  1.0

  The technician they sent was very professional and diagnosed the system, but the customer service in charge of making the appointments was not clear and specific in communicating the costs for the diagnosis when I asked her how much the cost would be just for the diagnosis she said $ 75 and the Technician charged us $ 148 which leaves the company as irresponsible in the way of dealing with potential clients, remember that the best advertise is word of mouth , by the way the heating trough the furnace was the one need to be fixed not the heat pump which was repaired four months ago and was working, if i need it to use all i need is set the thermostat on , but the real issue is WE ask for diagnosis alone and that was we agreed $75 over the phone Acworth, Ga 30101

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  Response from the owner

  I am sorry you feel this way about our customer service team. By reading your invoice it looks like our technician did more than diagnose your issue which is why the charge was more than $75. The invoice says that we got your system up and running by jumpering a board so you would have heat while deciding on what to do to further repair your system.

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