Diamond Plumbing & Heating Llc
Franklin, Norwich, CT

Diamond Plumbing & Heating Llc Reviews

2.8 stars based on 16 reviews

Featured Comments:

• T

  Thaddieus Jeznach

  1.0

  Took forever to get around to our heating issue. Call to see when they'll arrive and you get the runaround for 2 days EDIT- Landlord did his best to address the problem before calling. Maybe consider that before calling him unlicensed and opting to call your business instead. He opted to use your services, maybe treat him with a little more respect or he might not use your company again. I wouldn't blame him.

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  Response from the owner

  Sorry that you feel that way, but that's what happens when you hired non license people to work on your heat system, then after you call us like we are the bad guys because we are very busy during this time of year. sorry maybe next time we can be more of a help. I don't understand why you would make a comment, your not even the owner of the house. We never even talked to you.

• A

  Alma

  2.0

  Hired to replace hot water heater and repair some plumbing. Actual work done was fine. The plumber was often late. Sometimes showed up for an hour or two and then left. Worst part is that although the contract we both signed said they would take away the old hot water heater, they wouldn’t. I made the mistake of paying after the work was done but before old hot water heater was taken away. Called several times but was blown off. Dishonest. I would never recommend them.

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  Response from the owner

  Sorry but we did not work for you, please check make sure before you comment. We had x employee that was terminated for doing side work using our name, if that's the case please contact us with contract , and we can resolve this matter with the state. Our company does not have any contract with you .

• J

  Jennifer Vital

  5.0

  The owner came out after hours to help me with my tub and didn’t charge me anything extra! He was in and out in 15 minutes and fixed the problem. Every time I have plumbing issues I always call Diamond, very professional and the best in the business!

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