Diamond Certified
Southpoint, Petaluma, CA

Diamond Certified Reviews

3.3 stars based on 8 reviews

Featured Comments:

• A

  A G

  1.0

  This is a total scam. I used a “diamond certified technician “and I have been regretting that for the last two years. Diamond doesn’t actually do anything to help you resolve an issue and it’s questionable how they possibly could list such a terrible company. If this is their standard then it’s not really a standard at all. I would not look to them and if I was a business I would not waste my time becoming certified.

• M

  Michael Meillon

  5.0

  I just had my house painted. They did an excellent job. I previously had them paint my fence and the work was flawless. When it came time to paint the house I did not bid it out, I felt they were fair in pricing and showed me excellent work. The staff is great and professional. I would not hesitate to recommend J & D Painting for your needs. They are fast and efficient and really have excellent workmanship. Great guys and excellent, please do yourself a favor and use these guys. You will not regret it.

• R

  R Gallyot

  4.0

  I am most impressed with the many many (not requested) hours the Director- Mediation & Compliance took in listening to my problem, working with me in doing what she could to find (and offer) adequate solutions. What's any company worth if it doesn't have quality employees willing to work with patrons? Such wonderful attention is all too rare nowadays and a gem when it is needed ... and offered.

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  Response from the owner

  Diamond Certified companies are held to a higher standard, and we prove it by backing all Diamond Certified transactions with the Diamond Certified Performance Guarantee for up to six months from the purchase/contract date. Should there be an unresolved concern about workmanship, we encourage you to contact us at the email address below to request mediation. Per the terms of the Performance Guarantee, if mediation fails to produce a mutually-agreeable solution due to failure of the Diamond Certified company to honor contractual obligations, uphold industry standards or participate in good faith, we will refund your purchase price up to $1,000 (up to $2,000 for Diamond Certified Preferred Consumers). Only companies with a track record of satisfied customers may earn and maintain Diamond Certified status. Only companies that earn and maintain Diamond Certified pay a certification fee, submit to ongoing customer surveys, and participate in Diamond Certified mediation on request. Should a company fail to maintain Diamond Certified performance standards, it may be suspended or terminated regardless of its willingness to pay certification fees. For the most current list of top rated companies, please visit www.diamondcertified.org. Diamond Certified companies are not automatically more or less expensive than non-Diamond Certified companies. All Diamond Certified companies are appropriately licensed and insured for the services they offer. We recommend comparing multiple estimates with equal scope, quality of materials, warranty and licensing credentials whenever possible. Should you have concerns about workmanship, we encourage you to email [email protected] and allow us to collect details about your experience(s).

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