Development Air Conditioning & Heating Inc
7th, Cape Coral, FL

Development Air Conditioning & Heating Inc Reviews

3.5 stars based on 8 reviews

Featured Comments:

• K

  Kimberly Regal

  5.0

  This air conditioning company is one that you can trust to give you the best service for the best price. They installed our new AC a few years ago and we have had no issues at all. This company do offers annual maintenance at a discounted rate. I highly recommend this company for all of your air conditioning and heating needs.

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  Response from the owner

  Kimberly, We truly appreciate your kind words and you taking the time to leave a review regarding your recent service. Our team at Development Air Conditioning and Heating works hard to keep our customers happy, satisfied and "cool". Thank you for the 5 stars!

• B

  Bruce Abrahams

  1.0

  Please be careful before using this company. They installed the heating and air conditioning in our new construction home. In the first year the refrigerant leaked out 3 times. First visit they said it was just settling out, and refused to check for leaks. “It’s to time consuming “Lol. As it was under warranty I let it go. The next time the AC stopped working was 3 months later, still under warranty. They found a leak on the high pressure line at the outside condenser. Of course, this was leaking since day 1. They had to re-braze the line. Again refused to look further for issues that would cause further trouble. About 3 months later, again , the AC system wasn’t cooling. This was a few days before thanksgiving. I called and was told they couldn’t service our unit until after the New Year 2022. I explained that waiting from Thanksgiving to after New Years to fix a system that has NEVER worked properly was unacceptable. My 92 year old mother, on oxygen with COPD needs the AC to work in order to breath comfortably. The office staff said “well you should have bought our service contract when we offered to you”. Why would I buy a service contract when you’ve never got my system to operate without leaks? I was told I could hire another company at my cost to repair the system… that’s what I did. American Mechanical came out and refilling the refrigerant. Found a valve installed improperly and showed me that they never installed the hurricane tie down straps as required by code. I repeatedly left messages and emailed this company after the New Year to come out and complete the installation and install the hurricane straps. They have NEVER returned my calls or emails. I’m sure they won’t respond to this either.

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  Response from the owner

  Dear Mr. Abrahams: Our office staff works very hard to provide the kind of service that keeps our customers happy. We appreciate your feedback and would like to offer some clarification regarding the details you mention in your review. Please be advised, the installation of your unit passed Inspection, by the City of Cape Coral, in May of 2020. When we were first called regarding your AC issues, we did schedule a technician to come to your home and troubleshoot the unit. We also added refrigerant, at no charge to you, as the unit was under warranty. Please note, all new installs come with a 10-year warranty on parts and compressor through the manufacturer and a 1-year warranty on labor with our company. When you called about your unit in November, we did not have anyone available to accommodate your request because we had several technicians out of town and the office was dealing with COVID. As a safety precaution, we were not taking on any appointments during that time. Mr. Abrahams, we spoke with you in November and explained why we would not be able to accommodate your request for service until after the first of the year. During that phone call, you did advise us that you would be making a bad review online. Furthermore, in regards to this review, as we discussed extensively during our phone call, we do not offer a “service contract”. We only offer a non-contractual service for Annual Maintenance to our customers. This service is offered in order to prevent any unforeseen issues and to keep our customer’s unit(s) running efficiently.

• k

  kimberly daniel

  1.0

  Our Emergency Protocol is simple - WEB OF LIES I think Luis should rewrite his mission statement to reflect the reality of his customer service and Emergency HVAC Services. I was made to wait 2 to 3 days for EACH of the THREE attempts to resolve my BRAND NEW AC of $8,000.00 installed 6 months ago. This took over 2 months to resolve the actual problem, and I was forced to pay $1245 out of pocket for additional and unnecessary work due to the their failure to identify a faulty part in my Brand new AC. I was also bullied for payment. I do not recommend Development Air Conditioning & Heating Inc. If you prefer HONEST and a Reliable company to work for your AC & Heating unit. Please look elsewhere. I recommend Surfside Air Conditioning and Heating. Kimberly Daniel - Fort Myers, FL.

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  Response from the owner

  Hello Kimberly, As always, our mission is to provide our customers with honest and great service, as we pride ourselves on our reputation in the local community. Our records for your account, however, indicate the issues mentioned in your review did not occur as you described them. We welcome further discussion to hopefully resolve your issue and I invite you to please contact us directly. Regards, Development Air Conditioning & Heating

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