Design Flow Heating & Cooling LLC
Exchange, Eldersburg, MD

Design Flow Heating & Cooling LLC Reviews

5 stars based on 204 reviews

Featured Comments:

• J

  Justin Lathrop

  5.0

  Had a Geothermal system installed by DesignFlow. They did an amazing job, they worked to manage electrician and driller schedules. They came when scheduled completed their work efficiently and professionally. Shoe boots, drop clothes were used whenever needed. They answered all questions and never pushed to try and get a sale. Their estimate was true with not extras at the end. I would recommend them to anyone, top notch work from every employee I've met.

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  Response from the owner

  Thank you so much for the feedback! It was great working with you on this project. You’re certainly going to enjoy the huge energy savings of Geothermal!

• J

  Joshua Thurston

  5.0

  Great company and employees. Very responsive, knowledgeable, polite, and professional. They did an awesome job installing my system 2 yrs ago and I continue to use them for service. Definitely my go to for all my HVAC needs. Highly recommend.

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  Response from the owner

  We appreciate you taking the time to give your feedback!

• D

  Daniel Ankrah

  5.0

  I used Design Flow Heating & Cooling to replace my HVAC system. This was a big job and after doing a lot of research, the one thing I learned was that the most important part of about replacing an HVAC system is finding a company that will do a quality installation. Design Flow Heating & Cooling were one of the few companies certified to install some of the brands I was looking to purchase. (NOT MANY ARE SO ALWAYS ASK!) They walked me through the process and completed the installation within a day even with a host of problems that were not of their causing nor within their control. (The system they initially brought, after they took it out of the box, had a dent in it so they drove from Damascus to Baltimore to get a non-defective system.) They were committed to get the job done that day! After installation, my wife and I were not thrilled with the location of the outside unit because it partially obstructed one of our living room windows. EDWIN, the tech on the job who is absolutely AWESOME, set up a day with me when he would come back and move the system so it was to our liking. He was back on the day we agreed upon and got the job done again. This is customer service at it's finest. After the job was done, Edwin cleaned up his tools and working area extremely well which I very much appreciated. Additionally, he walked my wife and I through how the system and the thermostat operated. We were all set. Everything was 5 stars! After about 6 months with the system, we couldn't be happier with our choice. 100% Recommend Design Flow Heating & Cooling!

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  Response from the owner

  Thank you for the amazing review and trusting your comfort needs with our team!

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