Design Air Heating and Air Conditioning
Main, Morro Bay, CA

Design Air Heating and Air Conditioning Reviews

4.7 stars based on 12 reviews

Featured Comments:

• s

  susie h

  5.0

  What a great experience! Ethan and his team were extremely professional, clean, and respectful. They really know what they are doing and exceeded our expectations with product quality, quick system install, follow up, and great attitude...it was a true pleasure all around. (They even replaced our old vent covers at no extra charge.) Wish we could give them 10 stars, they deserve it!

• M

  Michael Baty

  5.0

  We have had multiple interactions with Ethan and his very professional team. From repair of 1964 Gas heater, to install of brand new REZNOR Gas heaters, to install of complete Split AC system, Design Air's work is top notch. They are responsive to trouble calls, and easy to work with from scheduling to payment options. My highest recommendation.

• N

  Neil Tootill

  5.0

  My upstairs A/C was mysteriously not cooling at our B&B and I called Design Air to setup an appointment as soon as possible. Ethan came out the next day and found that all of our refrigerant had leaked out. He traced the leak back to the coil in the attic so we arranged a time early the following week to replace it. They replaced the coil and refilled the refrigerant quickly and professionally (and timely too as we were just trying to reopen our B&B after the Coronavirus shutdown). We were full that weekend and all went well but late the following week, as we prepared for the next weekend's guests, I noticed the upstairs A/C was once again not cooling! I called Design Air again in a panic and Olga, always sweet and sympathetic over the phone, assured me she would get Ethan back out ASAP. Ethan came late that same afternoon as he finished up his other work, refilled the refrigerant again so we could get through the weekend and said he could come back early the next week to see what had happened. Again our guests had no issues and then this week Ethan proactively called me to setup a time when they could come back out and investigate. It's probably late to say "to make a long story short" but suffice to say the second leak was the result of a valve being stuck open, was easily fixed and we are - literally - back in business. Ethan couldn't have been more pleasant, communicated clearly throughout the ordeal and let me know that those last 2 calls (including the second refill) would be at no charge! I recommend Design Air wholeheartedly! With the July heat, this could so easily have been a disaster for our business and Design Air acted like a true partner!

More reviews (2)