Derek Sawyer’s Heating & AC Repair Modesto
Carver, Modesto, CA

Derek Sawyer’s Heating & AC Repair Modesto Reviews

4.2 stars based on 82 reviews

Featured Comments:

• C

  Carolyn Judd

  5.0

  Tim, the tech who came to evaluate my HVAC issue, was so fast I almost expected to see a cape on his back :). He was helpful and pleasant and did a great job. Also, a thank you to Melissa and Michele, the office staff, for their help and upbeat attitudes.

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  Response from the owner

  Thank you very much for sharing.

• J

  Jerry Roncalli

  5.0

  I had Alejandro Sanchez come out today to perform my 6-month maintenance on my new AC system. Alejandro was on time, professional, and courteous. He checked freon levels, cleaned out the coil and checked the capacitor. He then changed both my filters, did not leave any mess. I was very happy with his service.

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  Response from the owner

  Thank you for the kind words

• G

  Geetha Srinath

  1.0

  Tracy Home depot was carrying an Ad for HVAC maintenance. I called the company to schedule the service.. so far everything works as expected. Technician comes on time starts the work. After some time technician tells me that they need to replace a accessory which would put more stress on motor in long run since the accessory is getting aged out. I ask him the price, its $200+, I give my consent to replace "trusting" the technician. When I search online for the same accessory its..$20. This totally unprofessional. I would not suggest this company.

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  Response from the owner

  Thank you for letting us know of you frustration. The part that was installed cost us way more than $20.00. We do mark up all parts a little plus we charge labor to install the part. I can ensure you that for $200 our company did not profit much at all. We give every customer our pricing before we do any work. Our pricing is typically lower than most of our competitor's. I encourage any customer to research the suggested repair before giving any approvals. We do use a national price list for our parts and the markup that goes with them.

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