Dependable Heating & Air Conditioning
1st, Dixon, CA
- Phone:
- +1 707-247-2887
- Website:
- https://www.dependableair.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Dixon
- Address:
- 1855 N 1st St suite a, Dixon, CA 95620
- Hours:
- Thursday8AM–5PM
- CLOSED
- Reviews
- Map
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Dependable Heating & Air Conditioning Reviews
4.8 stars based on 147 reviews
Featured Comments:
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Sultana Tabaraee
2.0
My areas of concern: 1. Tardy: Our technician was late (outside of the window given). 2. Attitude: He called after the fact to ask if I still wanted him to come- yes my house is freezing. He seemed to direct his annoyance of travel time at me. 3. Price gouging: determined that a part "Honeywell zone board" needed to be replaced. Part retails for $100-150 online. Charged me $785 for the part. PLUS his labor- for a grand total of $900+. 4. Poor communication: I used online form to email company regarding my concerns twice and go no response. I am giving two stars instead of one because the man I spoke to (owner/manager?) was receptive to my feedback and reduced the price of the part 25%.
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William Blast
1.0
Funny they have a good rating here but this is not what I experienced. I was needing a rough estimate for a evaporator coil since I needed to make a decision on who to hire. Unfortunately Dependable is one that is eliminated on the list. I dealt with a Brandon person who was not responsive at all...I mean just for the estimate that person never called back so who would want an HVAC contractor that doesnt call you back. Maybe at one point they were decent not on Yelp , Its hard to find a dependable HVAC place...find a place that truly wants to provide good service and not some place that thinks they have plenty of business. After calling Brandon back today and leaving a voicemail that I no longer have Dependable on my list he calls back and leaves a voicemail...I needed to make a decision quickly, Dependable was the only company that didn't respond out of 4 licensed HVAC companies. They only seem interested in selling new systems and mine was a repair.
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Angela Loredo
1.0
Dependable? Not at all! The only thing you can DEPEND on is that they are guaranteed to be late!! This is not the first time time that this company could not honor a 5 hour appointment window for me. But I assure you, it will be the last
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